Valtech

L2 Support Engineer

Valtech
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2 days ago
Remote, ArgentinaMid Level

Responsibilities

  • Maintain systems for observability.
  • Adjust and maintain service-level objectives (SLOs).
  • Participate in and facilitate incident resolution, including on-call duty of up to one week-long shift per month.
  • Implement proactive improvements that increase the reliability of managed platforms.
  • Assess anticipated or manifested failure scenarios with delivery teams and define mitigations.
  • Create runbooks to remediate or prevent failure scenarios.
  • Reduce work that does not add value.

Requirements

  • At least 2 years of experience as a DevOps Engineer, Support Engineer, or Site Reliability Engineer.
  • Knowledge of Site Reliability Engineering principles and experience working with SLOs.
  • Experience resolving severe incidents on high-impact platforms.
  • Scripting skills and experience automating moderately complex processes.
  • Familiarity with automation systems such as GitHub Actions, Azure DevOps, Ansible, or Chef.
  • Upper-intermediate English proficiency at least at B2 level, written and spoken.
  • Preferred: experience with React.js, production incident management, commerce platforms, corporate environments, international teams, public cloud serverless services, monitoring and APM systems, pipelining tools, or Docker.

Benefits

  • Remote and hybrid work options, depending on country.
  • Career advancement, international mobility, and professional development programs.
  • Access to cutting-edge tools, training, and industry experts.
  • Benefits are tailored to each location and detailed by the Talent Partner.

Tech Stack

AnsibleAWSAzureChefDatadogDockerGitHub ActionsGoogle Cloud PlatformGrafanaJenkinsPrometheusReact

Categories

Site Reliability
Valtech

About Valtech

5,001-10,000 employees

Valtech provides digital consulting and engineering services to large enterprises, delivering customer experience design, commerce platforms, data/AI solutions, and transformation programs. It works across sectors such as retail, financial services, manufacturing, mobility, health, and travel, offering strategy, design, build, and managed services. Founded in 1993, Valtech is a global company privately held under Kharis Capital.

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