Site Reliability Engineer II
Backblaze External Website2 months ago
Remote, IndiaMid Level
Responsibilities
- Support the availability and durability of critical services across production environments.
- Monitor service health using SLIs, SLOs, and error budgets and escalate risks.
- Participate in on-call rotations, incident response, and post-incident reviews.
- Develop automation for operational tasks to reduce manual intervention and toil.
- Contribute to monitoring, logging, and alerting frameworks.
- Work with CI/CD pipelines, configuration management, and infrastructure-as-code tools.
- Write Bash, Python, or Go scripts to improve reliability and efficiency.
- Partner with engineering, product, and operations teams on resilient system design and operations.
- Assist with capacity planning and disaster recovery exercises.
- Troubleshoot service issues with vendors and service providers and track SLA performance.
- Create and improve playbooks, runbooks, and operational documentation.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
- 2–4 years of experience in site reliability, systems engineering, or operations.
- Experience or exposure to large-scale, production-grade systems.
- Solid Linux systems administration and troubleshooting skills.
- Proficiency in at least one of Python, Bash, or Go.
- Understanding of monitoring, alerting, incident response, root cause analysis, containers, and microservices.
- Preferred experience in SaaS, service provider, or distributed systems environments.
- Preferred familiarity with ITIL/OSS practices and SLO/SLA concepts.
- Preferred experience with AWS, GCP, or Azure.
- Ability to work independently, take ownership, and drive projects from problem discovery through resolution.
Tech Stack
AnsibleAWSAzureBashDockerGoGoogle Cloud PlatformGrafanaJenkinsKubernetesLinuxPrometheusPythonTerraform
Categories
DevOpsSite Reliability
About Backblaze External Website
Backblaze provides cloud storage and backup services for businesses, developers, and individuals, centered on its B2 S3‑compatible object storage and Computer Backup offerings. It also offers B2 Overdrive for high‑throughput AI/GPU data pipelines and B2 Neo for white‑label enterprise storage, sold on usage-based and subscription pricing. Founded in 2007 and headquartered in San Mateo, the NASDAQ‑listed company (BLZE) serves 500,000+ customers across 175 countries.