1043-Senior Technology Engineer-Salesforce Architect
City and County of San Francisco4 hours ago
Base Salary
$159k - $200k/yr
Responsibilities
- Lead Salesforce architecture and provide strategic advice connecting business requirements with technical solutions.
- Design, plan, integrate, test, implement, document, and enhance systems and platforms supporting the SMART Salesforce environment.
- Manage Salesforce integrations, data, governance, security, performance, backup, recovery, and business continuity procedures.
- Analyze, troubleshoot, detect, and correct platform or system issues, including providing 24-hour on-call support for mission-critical services.
- Coordinate with vendors, technical support hotlines, departments, managers, and technology professionals to resolve system problems.
- Monitor daily system performance, implement corrective measures, recommend operational improvements, and minimize user impact.
- Demonstrate and train staff on new technology products and develop or review technical procedures and troubleshooting documentation.
- Provide technical leadership and may supervise subordinate Technology Engineer or other technical staff.
Requirements
- Associate degree in computer science, computer engineering, information systems, or a closely related field, or equivalent qualifying coursework totaling at least 60 semester or 90 quarter credits with the required field-specific credits.
- Three years of experience analyzing, installing, configuring, enhancing, and/or maintaining system or platform components.
- At least six months of exposure to Salesforce Gov Cloud, Apex, and data loading is required.
- Additional desirable qualifications include seven or more years of verifiable senior-level Salesforce implementation experience and two or more years of verifiable supervisory experience.
- Salesforce Sales Cloud, Service Cloud, Application Architect, or System Architect certification is desirable.
- Experience with middleware, ESB, or API gateways such as MuleSoft or Apigee is desirable.
- Agile or Scrum certification and ITIL or service management knowledge are desirable.
- Ability to exercise independent judgment, troubleshoot with minimal disruption, develop solutions, communicate effectively, and work with technical professionals, vendors, management, and departments.
Benefits
- Permanent Exempt appointment serving at the discretion of the Appointing Officer, with a duration not exceeding 36 months.
- Application window runs from September 16, 2026 through September 30, 2026.
- The posting describes 24-hour on-call support responsibilities for mission-critical services.
- The City provides reasonable accommodation during the selection process and states its commitment to equal employment opportunity and an inclusive workplace.
About City and County of San Francisco
The City and County of San Francisco is a consolidated city-county government that delivers public services to residents, businesses, and visitors. It operates tax- and fee-funded departments spanning public health and hospitals, public safety, transportation, utilities, environmental health, permitting, and digital services. Headquartered in San Francisco and consolidated since 1856, it runs facilities from hospitals and clinics to wastewater treatment plants, supporting daily city operations and long-term infrastructure.