3 months ago
Bengaluru, IndiaMid Level
Responsibilities
- Understand customer AI strategies and business-critical challenges and translate requirements into Celonis solutions.
- Rapidly build LLM- and agent-based prototypes during customer hackathons.
- Enable agentic process transformation using the Celonis Process Intelligence Platform.
- Execute end-to-end Proof-of-Value projects covering architecture, RAG, guardrails, enterprise data, and identity frameworks.
- Discover strategic priorities, define high-impact use cases, and build demos and business cases.
- Lead value assessments and communicate value opportunities and strategic roadmaps to C-level executives.
- Facilitate business value workshops and use Celonis to identify opportunities for process enhancement.
- Define improvement measures, initiate enterprise change initiatives, and present realized value to senior management.
- Own the end-to-end customer value journey, including landing, adoption, expansion, and renewal.
- Create strategic expansion roadmaps embedding Celonis Process Intelligence into customer transformation programs.
- Provide product development feedback to improve the Celonis platform and apps.
Requirements
- At least 4 years of experience in an analytical role focused on demonstrating or securing value through business data analysis, process improvement, and software deployment.
- Customer-facing experience in solution consulting, sales engineering, IT or management consulting, business software, SaaS, or an equivalent enterprise analytics role is preferred.
- Hands-on Python, AI-building, and consulting experience is required.
- Knowledge of business software or SaaS applications such as SAP or Oracle, plus experience implementing RPA or BI tools or building dashboards, apps, and action flows.
- Experience with process mining tools and technologies is preferred.
- Experience identifying business process improvement use cases, deploying improvement measures, training users or process owners, and driving change.
- Experience planning and managing project scope, expectations, and timelines across multiple projects.
- Experience preparing and communicating value roadmaps and results to internal and external stakeholders and executives.
- Excellent English communication and presentation skills.
- Experience building agentic systems using LLM orchestration, RAG, function calling, prompt engineering, evaluations, and guardrails is a plus.
- Working knowledge of LangChain, LlamaIndex, or other open-source LLM ecosystem packages is a plus.
- Experience deploying and monitoring models at scale on AWS Bedrock, Azure AI, or GCP Vertex is a plus.
- Domain knowledge in supply chain, finance, CPG, BFSI, or manufacturing is a plus.
Benefits
- Restricted Stock Units (RSUs) and merit-based refresh grants for full-time employees.
- 24 weeks of fully paid parental leave for primary carers and 12 weeks for supporting carers.
- Unlimited PTO where applicable and generous PTO globally.
- Flexible hybrid work model balancing remote work and office collaboration.
- Mentorship, a 70-20-10 learning framework, and access to a dedicated learning platform.
- Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
- Paid time off for annual Impact Days volunteering.
- Inclusion Think Tank and annual Inclusion Days.
Tech Stack
DatabricksPython
Categories
Solutions Engineering
About Celonis
Celonis builds an enterprise SaaS platform for process mining and process intelligence that helps large organizations analyze, monitor, and improve business operations across systems like ERP and CRM. It sells subscriptions and solutions that surface process bottlenecks, recommend actions, and trigger automations. Founded in 2011, Celonis is privately held and headquartered in New York City and Munich, serving enterprises globally across industries.