MoonPay

Staff Machine Learning Engineer

MoonPay
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2 months ago
London, United KingdomStaff+

Responsibilities

  • Own the real-time transaction decisioning system and its underlying machine learning platform.
  • Develop feature infrastructure for batch, near-real-time, and in-request processing with defined freshness budgets.
  • Maintain alignment between offline training and production serving, and build feedback loops capturing decisions and outcomes.
  • Operate low-latency transaction-scoring services with robust fallback and degraded paths.
  • Improve replay, shadow, and staged-rollout tooling so live model changes are safe and reversible.
  • Own models from training through retirement and detect model decay before it causes financial losses.
  • Lead through ambiguity, establish engineering standards, conduct rigorous reviews, and mentor engineers.

Requirements

  • Experience building and operating high-availability services on critical paths within strict latency budgets, including robust fallback mechanisms.
  • Strong systems-thinking skills covering failure points, graceful degradation, dependency failures, and feedback loops.
  • Ability to write tested, typed, maintainable code that handles duplicate, late, and out-of-order events.
  • End-to-end ownership of production feature or data pipelines, including resolving discrepancies between offline and production metrics.
  • Experience turning ambiguous problems into shipped work and increasing the effectiveness of other engineers.
  • Preferred experience with decision explainability, audit trails, attribution, LLM-driven analyses, or communicating model behavior to non-technical audiences.
  • Preferred experience developing anomaly detection systems for novel attack patterns and emerging abuse without existing labels.
  • Familiarity with GCP, BigQuery, Bigtable, Memorystore, Vertex AI, and Kubernetes.

Benefits

  • Competitive salary package and equity ownership, including a performance-based equity bonus.
  • Pension contributions from day one, private healthcare, enhanced parental leave, birthday leave, flexible time off, and Wellhub wellness membership.
  • Hybrid working with approximately 1–2 office days per week in London, with fully remote work also supported; relocation is not available.
  • Commuter benefits, lunch credit on office days, home office setup allowance, and a remote working allowance.
  • Unlimited enterprise access to Claude, ChatGPT, Gemini, and other AI tools.
  • Monthly product budget, zero-fee crypto transactions, and a $1,000 annual training budget.
  • Employee referral program, High Potential Program, regular remote company offsites, and applicable UK/Ireland commuter and EV benefits.

Tech Stack

MoonPay

About MoonPay

201-500 employees

MoonPay builds crypto payment infrastructure for consumers and businesses, offering fiat on- and off-ramps, stablecoin tools, and APIs/SDKs for checkout and wallets. Users can buy, sell, and transfer digital assets using cards, Apple Pay, PayPal, and Venmo, with built-in KYC/AML and licensing in the U.S., UK, EU, Canada, and Australia. Founded in 2018 and privately held, the company operates remotely and powers integrations for many Web3 and fintech products.

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