Forward Deployed Engineer
Morgan & Morgan, P.A.2 days ago
Remote, United StatesSenior
Base Salary
$120k - $160k/yr
Responsibilities
- Embed with business teams to understand workflows and identify problems worth solving.
- Define measurable business problems, establish baselines, and report outcomes.
- Design and implement reliable backend, frontend, and AWS cloud infrastructure solutions.
- Build AI agents and workflows for call center, client intake, litigation, and other firm applications.
- Evaluate AI outputs, design human review processes, and protect client data under HIPAA and firm policy.
- Ship and improve appropriately sized production solutions with reliability and observability.
- Author technical design documents and hand off solutions to permanent product or engineering owners.
- Collaborate with product managers, engineers, and business stakeholders to align solutions with the MX2 roadmap.
Requirements
- Typically 5+ years of professional software development experience, with shipped impact and AI fluency valued over tenure.
- Strong proficiency in at least one modern programming language and comfort working across the full stack.
- Hands-on experience using AI coding agents such as Claude Code or Cursor to plan, write, test, and review production code.
- Production experience building with large language models such as Anthropic Claude or OpenAI models, including prompting, tool use, retrieval, agent workflows, and evaluation.
- Production experience with AWS and modern cloud-native architectures.
- Expertise in software testing, quality assurance, and CI/CD pipelines.
- Ability to turn loosely defined business problems into scoped builds without detailed specifications.
- Exceptional communication skills for explaining technical tradeoffs to nontechnical stakeholders.
- Preferred experience as a forward deployed, solutions, field, or other customer-facing engineer.
- Preferred experience with voice AI, contact center technology, speech-to-text, telephony, or real-time conversation systems.
- Preferred experience with Amazon Bedrock, Bedrock AgentCore, Salesforce, or Litify.
- Experience in legal, healthcare, or another regulated industry is preferred.
Benefits
- Remote work from anywhere in the United States with occasional travel to offices and business teams.
- Medical and dental insurance for full-time employees.
- 401(k) plan, paid time off, and paid holidays.
- Career advancement, ownership, and professional development opportunities.
Tech Stack
Categories
Forward Deployed
About Morgan & Morgan, P.A.
Morgan & Morgan, P.A. is a plaintiff-side law firm that represents individuals in personal injury, class action, workers’ compensation, Social Security disability, and whistleblower matters. The firm operates on a contingency-fee model and builds nationwide teams of attorneys and support staff to pursue claims against insurers and large corporations. Founded in 1988 and headquartered in Orlando, Florida, it maintains offices across the United States.