Senior Solutions Engineer
Gen Digital2 days ago
Base Salary
$145k - $168k/yr
Responsibilities
- Lead technical solutioning for complex partner engagements and coordinate commitments with internal teams.
- Develop solution narratives, architectural approaches, discovery plans, and designs for strategic opportunities and emerging use cases.
- Design and personally demonstrate complex solutions tailored to partner needs.
- Improve scoping practices, engagement models, templates, playbooks, documentation, and other reusable materials.
- Travel with Sales and Partner Solutions for important prospect and partner meetings.
- Share technical and consultative best practices with Solutions Engineering peers and mentor other technical or pre-sales professionals.
- Capture partner feedback for Product roadmap discussions and align partners, Sales, Partner Solutions, and Product on solution direction.
- Identify expansion opportunities, delivery risks, tradeoffs, and situations requiring additional technical resources.
- Represent the Engine’s technical capabilities with partner and internal stakeholders and participate in industry events.
Requirements
- At least 5 years of experience in sales engineering, solutions architecture, solutions engineering, technical account management, or a similar role.
- Experience leading complex partner or customer engagements with evolving or undefined requirements.
- Experience shaping solutions for new verticals or emerging use cases and applying established integration patterns appropriately.
- Experience mentoring peers or sharing practices that improve the work of technical or pre-sales professionals.
- Ability to travel regularly for in-person partner visits.
- Ability to translate technical concepts for technical and executive audiences in ambiguous or unscoped situations.
- Experience contributing to scoping frameworks, playbooks, or engagement models.
- Excellent communication, interpersonal, collaboration, judgment, and problem-solving skills.
- FinTech or enterprise technology experience is preferred.
Benefits
- Flexible working options, time off, competitive pay, benefits, and well-being programs.
- Regular travel is required for in-person partner and prospect engagements.
- Interview process includes a recruiter phone screen, hiring manager interview, cross-functional interviews, and a technical interview.
Categories
Solutions Engineering
About Gen Digital
Gen Digital is a public consumer cyber safety company that sells subscription software and services for cybersecurity, online privacy, and identity protection under brands including Norton, Avast, LifeLock, Avira, AVG, CCleaner, and ReputationDefender. Formed in 2022 by the merger of NortonLifeLock and Avast, it is headquartered in Tempe, Arizona, and serves more than 150 countries with a user base approaching 500 million. Revenue comes primarily from direct-to-consumer subscriptions and partnerships.