20 hours ago
McLean, VA, USASenior

Base Salary

$141k - $185k/yr

Responsibilities

  • Design, develop, customize, test, and deploy ServiceNow applications, scoped applications, modules, workflows, forms, and user interfaces.
  • Configure and maintain ServiceNow development, testing, staging, sandbox, and production environments.
  • Develop ServiceNow integrations with enterprise platforms and applications using APIs and web services.
  • Configure and extend ServiceNow Case Management and related platform modules.
  • Use ServiceNow Application Engine, Flow Designer, and workflow automation to support process modernization.
  • Provide production support, troubleshooting, issue resolution, and end-user assistance.
  • Gather and document functional and technical requirements with stakeholders, administrators, and technical teams.
  • Support development, deployment, release management, version control, and continuous integration and delivery practices.
  • Conduct code reviews, maintain technical documentation, and provide technical guidance and mentorship as needed.
  • Participate in Scrum and cross-functional delivery activities while applying ServiceNow design patterns and software development best practices.

Requirements

  • U.S. citizenship and an active Secret clearance are required.
  • Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related discipline, or an equivalent combination of education and experience.
  • At least 5 years of software development experience, including ServiceNow platform development.
  • Experience designing and developing custom scoped applications within ServiceNow.
  • Hands-on experience with ServiceNow Application Engine, Flow Designer, and workflow automation.
  • Experience configuring, customizing, and extending ServiceNow Case Management and related modules.
  • ServiceNow Certified System Administrator certification is required; Certified Application Developer certification is preferred.
  • Experience with post-MVP enhancements spanning configuration, development, testing, deployment, and technical documentation.
  • Strong proficiency in JavaScript, HTML, AngularJS, and other web technologies used in ServiceNow.
  • Experience with Java, Python, C++, or similar programming languages.
  • Knowledge of REST/SOAP APIs, integrations, and web services.
  • Understanding of software design principles, architectural patterns, software development lifecycle practices, and scalable solution development.
  • Strong analytical, problem-solving, communication, collaboration, and prioritization skills.

Benefits

  • Hybrid workplace arrangement.
  • Health care plan covering medical, dental, and vision.
  • Retirement plan including 401(k) and IRA options.
  • Basic, voluntary, and AD&D life insurance.
  • Paid vacation, sick leave, and public holidays.
  • Maternity and paternity family leave.
  • Short-term and long-term disability coverage.
  • Training and development opportunities.
  • Wellness resources.

Tech Stack

Categories

Credence Management Solutions, LLC

About Credence Management Solutions, LLC

1,001-5,000 employees

Credence Management Solutions, LLC provides IT consulting, engineering, and mission support to U.S. federal agencies, with emphasis on defense, intelligence, health, and humanitarian programs. It builds and operates secure AI, cloud, cyber, and DevSecOps solutions and delivers program management and systems engineering under government contracts. The privately held firm is headquartered in McLean, Virginia, and supports customers such as the U.S. Air Force at Wright-Patterson Air Force Base.

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