5 hours ago
Remote, United StatesSenior / Staff+
Responsibilities
- Lead customer deployment planning by understanding environments, dependencies, goals, constraints, and success criteria.
- Deploy and integrate Quilter across Kubernetes, cloud infrastructure, networking, storage, identity providers, and access controls.
- Implement, configure, maintain, and troubleshoot OIDC SSO integrations, including application registration, login flows, claims, and access mapping.
- Own troubleshooting through resolution across application and infrastructure boundaries while coordinating customers and internal teams.
- Partner with Platform engineers to create repeatable installation, upgrade, rollback, validation, and diagnostic processes.
- Build scripts and integrations that help customers incorporate Quilter into their workflows.
- Validate deployments and identity integrations, train customer teams, and document operating responsibilities and escalation paths.
- Translate customer needs into engineering priorities and coordinate scope and commitments with engineering and go-to-market partners.
Requirements
- Experience delivering and supporting production software in cloud or customer-managed environments through deployment and operation.
- Demonstrated experience working directly with external customers or partners on technical implementation, integration, or troubleshooting.
- Hands-on experience implementing and debugging OIDC-based SSO with enterprise identity providers such as Microsoft Entra ID or Okta, including OAuth 2.0, tokens, claims, and application access.
- Practical Kubernetes and container fluency, including debugging workloads and failures involving deployment configuration, networking, storage, or permissions.
- Solid cloud infrastructure fundamentals across compute, networking, IAM, and storage; AWS experience is particularly useful.
- Experience with infrastructure as code and maintainable automation, including reading application code, following logs and traces, and writing tools or integrations in Python or Go.
- Clear verbal and written communication across technical audiences, with strong discovery, teaching, judgment, ownership, and follow-through.
- Preferred experience building reusable installers, upgrade checks, or diagnostic tooling for customer-managed deployments.
- Preferred experience with Helm, Terraform, AWS, Azure, customer-managed Kubernetes, on-premises or restricted-network deployments, observability and support tooling, security-sensitive enterprise customers, or compute-intensive and GPU workloads.
Benefits
- Competitive salary and equity benefits.
- Health, dental, and vision insurance.
- Regular team events and offsites approximately four times per year.
- Unlimited paid time off.
- Paid parental leave.
- Hiring is focused primarily within the US, with occasional exceptions for exceptional talent.
About Quilter
Quilter builds AI-powered software that automates printed circuit board (PCB) layout from circuit schematics into fab-ready designs for electronics and hardware engineering teams. It sells enterprise software that lets engineers generate and validate multiple board variants quickly, integrating physics checks to reduce redesigns. Founded in 2019 and headquartered in Los Angeles, the company is privately held.