Senior Systems Support Engineer
ThoughtWorksabout 4 hours ago
Responsibilities
- Utilize incident management processes and tools to generate reports and take corrective actions.
- Debug complex application systems to resolve business-impacting issues.
- Follow best practices to enhance operational efficiencies and system stability.
- Implement continuous delivery practices to support high-quality software delivery.
- Leverage logging techniques for monitoring and identifying root causes of incidents.
- Use DevOps tools to deploy and run software efficiently.
- Mentor less experienced peers through technical knowledge and leadership.
- Apply the latest technology trends to solve client problems.
Requirements
- Strong technical depth in Nodejs, Typescript, Reactjs, and Azure.
- High-level understanding of various architectures including microservices and serverless.
- Strong debugging and triaging skills for effective code troubleshooting.
- Experience with relational databases such as MS SQL, MySQL, or PostgreSQL.
- Familiarity with containerization tools like Docker and CI/CD tools like Jenkins.
- Understanding of application monitoring tools such as DataDog or Grafana.
- Ability to ensure high-quality and well-tested deliverables.
- Comfortable with Agile methodologies like Scrum and Kanban.
Benefits
- Opportunities for career development supported by interactive tools and programs.
- A dynamic and inclusive community focused on collaboration and support.
- Flexibility in career paths tailored to individual growth aspirations.