Accenture

Application Support Engineer

Accenture
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1 day ago
Bengaluru, India or Hyderābād, IndiaSenior

Responsibilities

  • Monitor and investigate issues across multiple components of critical business systems.
  • Perform incident management, root cause analysis, and resolution coordination.
  • Design and implement scalable, reliable infrastructure solutions.
  • Use automation tools and scripting to improve operational efficiency.
  • Perform performance tuning and capacity planning to maintain system availability.
  • Coordinate cross-functional efforts to improve incident resolution and system stability.
  • Act as a subject matter expert, contribute to team decisions, and collaborate across multiple teams.
  • Mentor junior team members and help develop their technical and problem-solving capabilities.

Requirements

  • At least 7.5 years of experience in Site Reliability Engineering.
  • Proficiency in Site Reliability Engineering, system monitoring, incident management, and root cause analysis.
  • Experience with automation tools and scripting.
  • Ability to design and implement scalable and reliable infrastructure solutions.
  • Familiarity with cloud platforms and distributed systems architecture.
  • Skill in performance tuning and capacity planning.
  • Minimum 15 years of full-time education.

Benefits

  • The position is based at the employer's Bengaluru office.

Categories

Site Reliability
Accenture

About Accenture

10,000+ employees

Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.

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