Senior Software Engineer-Paltform support/Application support
Wells FargoResponsibilities
- Lead moderately complex software engineering initiatives and deliverables.
- Design, code, test, debug, document, upgrade, and deploy technology projects.
- Lead projects, resolve technical challenges, and provide guidance to less experienced staff.
- Maintain operational knowledge of business systems and monitor availability, functional health, and performance against SLOs and SLAs.
- Triage alerts, respond to incidents, perform troubleshooting and root cause analysis, and handle business-system user requests.
- Implement change requests, coordinate deployments, and support business continuity planning and implementation.
- Design and improve logging, monitoring, alerting, analytics, and observability solutions.
- Create scripting and tooling automation for routine or risky manual operations.
- Lead post-incident reviews and identify reliability and supportability improvements.
- Partner with architecture, infrastructure, and development teams and create reliability-focused work items for development backlogs.
Requirements
- At least 4 years of software engineering experience or equivalent demonstrated through work experience, training, military experience, or education.
- At least 4 years of application production support experience preferred.
- At least 3 years of cloud technology experience preferred.
- Knowledge of Site Reliability Engineering concepts, system administration, scripting, automation, complex business logic, and dependencies.
- At least 3 years of CI/CD automation and configuration experience and 3 years of ITSM process experience preferred.
- Experience with technical documentation, monitoring and observability, system administration, networking, packet-capture analysis, and Internet technologies.
- Hands-on experience with one or more listed software languages, CI/CD tools, scheduling tools, monitoring tools, operating systems, cloud platforms, data technologies, and testing frameworks.
- Strong verbal, written, and interpersonal communication skills; an industry-standard technology certification is preferred.
- Ability to work additional hours, participate in on-call rotations, and work flexibly in a 16/7 environment including weekends and holidays.
Benefits
- On-call work and flexibility to work additional hours as needed.
- 16/7 operational coverage, including weekends and holidays.
- Posting end date: September 10, 2026, though the posting may close earlier due to applicant volume.
Tech Stack
Categories
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.© 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.