Responsibilities
- Lead discovery and architecture for scalable, secure, and resilient SaaS solutions, including technical strategies, solution blueprints, and implementation roadmaps.
- Partner with sales teams and customer stakeholders on workshops, technical questions, RFPs, executive briefings, demonstrations, prototypes, and proofs of concept.
- Design and build SaaS platform solutions including front-end cards and pages, extensions, integrations, APIs, and data-driven user experiences.
- Define and promote CI/CD, infrastructure-as-code, automated deployment, observability, security, and reliability practices.
- Establish standards for maintainability, documentation, testing, security, and architecture review while applying AI tools responsibly.
- Lead cross-functional initiatives, mentor less-experienced architects, and guide solutions from pre-sales through implementation.
Requirements
- 7+ years of progressive experience in software, cloud, or solution engineering, including 3+ years in solutions architecture, technical pre-sales, consulting, or a comparable customer-facing technical role.
- Demonstrated success with discovery sessions, technical workshops, executive briefings, and solution presentations for diverse audiences.
- Strong proficiency in one or more of JavaScript/TypeScript, C#, Java, Python, or Go, plus software architecture, design patterns, distributed systems, and secure coding.
- Hands-on experience with modern front-end frameworks, back-end services and APIs, and at least one major cloud platform; multi-cloud experience is preferred.
- Understanding of object-oriented and functional design, data structures, algorithms, performance, scalability, resilience, and production-ready enterprise solutions.
- Extensive experience designing RESTful or GraphQL APIs and integration architectures, including authentication, authorization, and event-driven patterns.
- Working knowledge of relational, non-relational, and cloud-native data services, including data modeling and performance considerations.
- Experience with Git, CI/CD pipelines, infrastructure as code, automated testing, deployment automation, and operational tooling; Terraform, containers, and cloud automation are preferred.
- Practical experience evaluating or applying AI-powered tools for coding, testing, automation, or solution design with attention to security, privacy, governance, and responsible use.
- Ability to lead complex workstreams, mentor colleagues, influence without direct authority, and collaborate across sales, product, engineering, and services.
- Experience with higher education systems, enterprise SaaS platforms, identity and access management, and complex SIS/ERP integrations is a plus.
Benefits
- Medical, dental, and vision coverage.
- Flexible time off, parental leave, telemedicine, wellness programs, Headspace Care, Wellbeats, RethinkCare, and Wellthy caregiver support.
- 401k with match and BrightPlan.
- Thrive Flex Lifestyle Account for health, financial, or learning interests.
- Five charitable days, diversity and inclusion programs, employee resource groups, and employee referral bonuses.
- Education Assistance Program, professional development opportunities, and LinkedIn Learning.
- Remote work arrangement.
Tech Stack
Categories
About Ellucian
Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.