2 days ago
Columbus, IN, USASenior / Staff+
H1B sponsor
Responsibilities
- Deliver high-quality software solutions across the full software development lifecycle.
- Design and develop enterprise-scale ServiceNow solutions across HR, Legal, and Finance.
- Create scalable, upgrade-safe frameworks and reusable components for automation, performance, and standardization.
- Develop reporting, dashboards, and analytics for automation impact, case trends, performance metrics, and operational KPIs.
- Design and implement AI-powered capabilities including Now Assist, AI Agents, intelligent case classification, and predictive workflow automation.
- Own technical delivery from solution design through deployment, testing, and production support.
- Translate functional requirements into ServiceNow technical designs and user stories.
- Architect and implement integrations using REST/SOAP APIs, IntegrationHub, and enterprise middleware.
- Drive platform code quality, DevOps alignment, governance adherence, and upgrade readiness.
- Provide ServiceNow technical leadership, mentor developers, and influence long-term product strategy.
- Partner with Product and Architecture teams to translate business transformation initiatives into scalable technical solutions.
- Apply security, privacy, compliance, data, architecture, testing, and modern software development practices.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field, or equivalent relevant experience.
- 6–10+ years of enterprise application development experience, including 4–6+ years of advanced ServiceNow development in HRSD and/or CSM.
- Strong expertise in JavaScript, Glide APIs, Flow Designer, IntegrationHub, and REST/SOAP API integrations.
- Experience delivering complex, cross-functional automation solutions in large-scale Agile enterprise environments.
- Experience taking systems from requirements through launch and production operations.
- Knowledge of full software development lifecycle practices including coding standards, code reviews, source control, build processes, testing, and operations.
- ServiceNow CSA and CAD certifications required.
- CIS certification in HRSD or CSM is preferred.
- Experience implementing AI-powered capabilities such as Now Assist and AI Agents is preferred.
- Experience integrating with enterprise platforms such as Oracle HCM or finance systems is preferred.
- Ability to communicate with users, technical teams, and management to gather requirements, estimate work, and meet production deadlines.
- The position may require licensing related to export controls or sanctions regulations.
Tech Stack
JavaScriptSOAP
Categories
About Cummins
Cummins Inc. designs and manufactures diesel, natural gas, and electrified powertrains, generators, and related components (turbochargers, filtration, emission systems) for commercial vehicles, industrial equipment, marine, rail, and power markets. It sells to OEMs and fleet operators and provides parts and service through a global distribution network. Founded in 1919 and headquartered in Columbus, Indiana, Cummins is a public company listed on the NYSE (CMI).