Business Systems Engineer, AI
Canadian Tire Corporation, Limited5 days ago
Toronto, CanadaMid Level
Responsibilities
- Design, build, test, monitor, and improve AI agents that automate repetitive tasks, decompose requirements, create and update work items, summarize information, and support decision-making.
- Translate business problems into AI-enabled workflow designs covering agent instructions, prompts, knowledge sources, inputs, outputs, guardrails, and human review points.
- Configure and administer Atlassian capabilities across Jira and Confluence, including project settings, workflows, permissions, templates, fields, automation rules, and knowledge structures.
- Design Jira automations and Confluence templates, guidance pages, and knowledge structures that improve efficiency, traceability, and AI agent performance.
- Create playbooks, training materials, demos, office hours, documentation, and coaching sessions to support AI and platform adoption.
- Partner with BSA, Solution Architecture, Product, Engineering, QA, Delivery, and business teams to identify high-value AI and automation use cases.
- Promote responsible AI usage through output review, transparent assumptions, approved standards, and access controls.
Requirements
- Proven hands-on experience designing, building, testing, and improving AI agents using Atlassian Rovo Studio or comparable low-code/no-code AI agent platforms.
- Strong understanding of how Jira and Confluence support requirements, work item creation, traceability, delivery execution, and knowledge management.
- Experience with Atlassian automation, marketplace apps, integrations, or reporting capabilities is a strong asset.
- Strong analytical skills and the ability to translate complex processes into simple, scalable workflow solutions.
- Ability to identify process bottlenecks, standardization gaps, and automation opportunities across teams.
- Experience creating documentation, process maps, templates, playbooks, training materials, and enablement content.
- Strong facilitation, communication, and stakeholder-management skills for technical and non-technical audiences.
- Ability to collaborate with BSA, Product, Engineering, Architecture, QA, Delivery, and business stakeholder groups.
- Comfort working in a fast-paced, ambiguous environment while balancing platform standards, team needs, and delivery priorities.
Benefits
- Comprehensive benefits and retirement programs.
- Performance incentives and continuing education programs.
- Well-being perks, career growth opportunities, product discounts, and broadband support.
- Competitive pay with a stated salary range of $80,000.00–$131,000.00.
- Canadian Tire Profit Sharing, store discounts, supported learning through Triangle Learning Academy, and retirement and savings programs for eligible employees.
- Benefits-eligible employees and their families may receive up to $5,000 per year in mental health benefits.
- Accommodations are available during the application and interview process.
Categories
About Canadian Tire Corporation, Limited
Canadian Tire Corporation is a Canadian retail and financial services group best known for Canadian Tire stores selling automotive, hardware, home, and seasonal goods. It also operates SportChek, Mark’s, PartSource, Party City, and Gas+, owns Helly Hansen, and runs a credit card/loyalty business and CT REIT. Founded in 1922 and headquartered in Toronto, it is publicly traded on the TSX and operates a coast-to-coast dealer and franchise network.