1 day ago
Melbourne, Australia or Vancouver, CanadaSenior
Responsibilities
- Enhance enterprise SaaS platforms, cloud services, and internal automation workflows.
- Design, develop, and support integrations, data migrations, and AI-enabled workflows connecting internal systems.
- Investigate complex technical incidents, identify root causes, and implement lasting production fixes.
- Create documentation, runbooks, policies, and reusable design patterns for platform management.
- Advise stakeholders on system changes, incidents, and continuous improvement.
- Mentor team members and communicate technical concepts to diverse stakeholders.
Requirements
- Experience building, configuring, and supporting cloud services or enterprise SaaS platforms.
- Practical experience creating integrations, automations, or system workflows using APIs, scripting, and modern tools.
- Ability to diagnose technical incidents, resolve root causes, and maintain reliable production environments.
- Ability to translate business and user needs into clear, secure, practical technical solutions.
- Expertise applying security guidelines, access controls, and change management principles in live systems.
- Skill in mentoring colleagues and explaining complex technical concepts clearly.
Benefits
- Flexible hybrid working model with designated team boost days in the office and remote work for the remainder of the week.
Categories
About Xero
Xero builds cloud-based accounting software for small businesses and their advisors, covering invoicing, bank reconciliation, payroll, expenses, and reporting. It sells subscriptions and supports an extensive ecosystem of connected bank feeds and third‑party apps via APIs and an app marketplace. Founded in 2006 and headquartered in Wellington, New Zealand, Xero is a public company dual‑listed on the NZX and ASX.