ServiceNow

Senior DevOps Engineer (Kubernetes) - Federal

ServiceNow
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1 day ago
Santa Clara, CA, USASenior
H1B sponsor

Base Salary

$161k - $274k/yr

Responsibilities

  • Build cloud-based AI/ML solutions for intelligent enterprise services.
  • Deploy, scale, and operate services in production Kubernetes environments using Helm-based deployments.
  • Maintain CI/CD pipelines that support repeatable releases and safe rollbacks.
  • Own observability through metrics, logs, tracing, and customer-impact-focused alerts.
  • Debug and resolve production incidents, participate in on-call rotations, perform root-cause analysis, and operate against defined service level objectives.
  • Design, implement, test, and deliver efficient, high-quality software in collaboration with product and engineering teams.

Requirements

  • Expertise in Go or Python, design patterns, and time- and space-efficient algorithms.
  • Experience building new products that use challenging algorithms.
  • Expertise in efficient, object-oriented, modularized, and high-quality software development.
  • Knowledge of core AI/ML techniques and algorithms.
  • Knowledge of unit testing, profiling, and code tuning.
  • Experience deploying, scaling, and operating production services with Kubernetes, Helm, CI/CD pipelines, observability, incident response, on-call, root-cause analysis, and service level objectives.
  • Preferred experience using AI coding assistants such as GitHub Copilot or Cursor, reviewing generated code critically, performing AI-assisted debugging and trace analysis, and applying data privacy rules to prompts.

Benefits

  • Base pay is listed as $161,300–$274,200, plus equity when applicable, variable or incentive compensation, and benefits.
  • Health plans, flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, flexible time away, and family leave programs are offered.
  • The role is a regular employee position with a flexible work persona in North America and Canada.

Tech Stack

Categories

ServiceNow

About ServiceNow

10,000+ employees

ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.

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