Responsibilities
- Embed with Commercial teams to conduct discovery, map workflows, analyze root causes, and identify high-leverage manual work.
- Design and build AI solutions that address underlying process problems.
- Own solutions through building, deployment, rollout, user training, adoption, and measurable improvement.
- Increase Commercial-wide AI confidence through prompt-engineering enablement, Cowork setup, and reusable practices in Lantern’s enterprise AI Hub.
- Facilitate hackathons to generate ideas, experiment, and create working prototypes.
- Establish durable intake, hand-off, and build-ownership practices with Engineering, primarily the GTM Systems team.
- Build, prioritize, communicate, and maintain a roadmap across Commercial teams.
Requirements
- 6–12+ years of experience in Revenue Operations, Solutions Engineering, Software Engineering, or Product Management, with experience teaching yourself AI and applying it at a high-growth company.
- Expertise with Claude Code and hands-on experience using AI tools to build, prototype, and deploy shipped solutions into hosted environments with demonstrated user adoption.
- 1–3 years of experience with Clay, Microsoft Copilot, n8n, Microsoft Power Automate or similar tools, Databricks or similar platforms, Salesforce, and Excel or Sheets.
- Strong discovery, root-cause analysis, structured problem-solving, and process design skills.
- Ability to operate effectively in a high-growth, chaotic environment with competing priorities.
- Preferred experience in training, enablement, change management, experimentation, and rapid iteration.
- Previous experience in digital health point solutions or the broader healthcare industry is a bonus.
Tech Stack
Categories
About Lantern
Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation’s top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and labor funds. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation’s largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.