Braze

Senior Lead Systems Engineer, AI & Automation

Braze
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2 hours ago

Base Salary

$116k - $182k/yr

Responsibilities

  • Design and build intelligent automation, agentic workflows, and integrations across enterprise platforms.
  • Develop APIs, middleware, webhooks, and event-driven workflows connecting Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other SaaS systems.
  • Build conversational IT interfaces and self-service experiences that reduce reliance on ticket-based workflows.
  • Design scalable, resilient enterprise platform architectures with strong maintainability, extensibility, and operational excellence.
  • Evaluate and implement AI technologies, large language models, MCP integrations, and agent frameworks.
  • Build reusable automation frameworks, integration services, and internal developer tooling.
  • Partner with Security, Compliance, Infrastructure, Product, and IT teams on governance and operational maturity.
  • Research emerging technologies, contribute to technical roadmaps, provide technical leadership, and mentor engineers.

Requirements

  • 8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments.
  • Strong software engineering experience building APIs, integrations, automation, or platform services.
  • Proficiency in one or more of Python, Go, TypeScript, or JavaScript.
  • Experience with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards.
  • Experience with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, or Google Workspace.
  • Ability to design scalable architectures balancing business requirements, security, and operational simplicity.
  • Experience collaborating across engineering, security, infrastructure, and business teams.
  • Bonus: experience with AI agents, MCP integrations, LLM-powered workflows, enterprise AI platforms, Terraform, Infrastructure as Code, cloud automation, event-driven architectures, message queues, serverless technologies, internal developer platforms, or enterprise integration frameworks.
  • Bonus: familiarity with AWS, GCP, or Azure and experience supporting high-growth SaaS organizations.

Benefits

  • Competitive compensation that may include equity, retirement and employee stock purchase plans, flexible paid time off, and comprehensive medical, dental, vision, life, and disability coverage.
  • Family services include fertility benefits and equal paid parental leave.
  • Professional development includes formal career pathing, learning platforms, and a yearly learning stipend.
  • Hybrid ways of working with a curated in-office employee experience.
  • Opportunities to give back through Volunteer Week and donation matching, plus Employee Resource Groups.
  • Collaborative culture recognized as a Great Place to Work®.
Braze

About Braze

1,001-5,000 employees

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. The company has been recognized as a 2024 U.S. News & World Report Best Companies to Work For, 2024 Best Small & Medium Workplaces in Europe by Great Place to Work®, 2024 Fortune Best Workplaces for Women™ by Great Place to Work® and was named a Leader by Gartner® in the 2024 Magic Quadrant™ for Multichannel Marketing Hubs and a Strong Performer in The Forrester Wave™: Email Marketing Service Providers, Q3 2024. Braze is headquartered in New York with 15 offices across AMER, LATAM, EMEA, and APAC. Learn more at braze.com.