Responsibilities
- Own critical enterprise systems across manufacturing execution, supply chain, finance, parts traceability, and inventory.
- Define APIs, data models, service boundaries, observability metrics, service-level agreements, and operational runbooks.
- Build resilient integrations between digital services and physical hardware, including support for intermittent network connectivity.
- Operate high-availability services through on-call participation, incident response, postmortems, and reliability improvements.
- Work on the manufacturing floor and with supply chain and flight operations teams to prototype workflows and drive adoption of operational tools.
- Mentor peers and improve automated testing and deployment practices.
- Deliver measurable improvements in uptime, manual intervention, production throughput, and asset traceability.
Requirements
- Completed the second year of an undergraduate degree in Computer Science, Software Engineering, Computer Engineering, or a related technical field; master’s and PhD students are also eligible.
- Strong software engineering fundamentals, including maintainable system design, thoughtful data modeling, and sound technical tradeoffs.
- Ability to understand user needs, identify root causes, resolve ambiguous operational problems, and design pragmatic solutions.
- Experience or demonstrated ability to deliver high-impact software improvements supported by quantifiable results.
- Ability to define service health metrics, reliability goals, operational runbooks, and incident-review improvements.
- Willingness to work regularly on site, including five days per week in an office, manufacturing floor, or test/commercial operations site when local.
- Willingness to travel up to 15% annually and collaborate closely with hardware, manufacturing, supply chain, and flight operations teams.
- Ability to learn new tools quickly and use AI throughout development while maintaining high quality and correctness.
Benefits
- Full-time, in-person internship in South San Francisco from May/June through August/September 2027.
- Potential relocation support and housing stipend, where applicable.
- Overtime pay and paid sick time, subject to local requirements.
Tech Stack
Categories
About Zipline
Zipline was founded to create the first logistics system that serves all humans equally. Our aim is to solve the world’s most urgent and complex access challenges. Leveraging expertise in robotics and autonomy, Zipline designs, manufactures and operates the world’s largest automated delivery system. Zipline serves tens of millions of people around the world and is making good on the promise of building an equitable and more resilient global supply chain. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart and enabling leading healthcare providers to bring care into the home in the United States, Zipline is transforming the way goods move. By transitioning to clean, electric, instant logistics, we can decarbonize delivery, decrease road congestion, and reduce fossil fuel consumption and air pollution, while providing equitable access for billions of people. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Zipline is inspiring people, governments, and businesses to imagine what is possible when goods can move as seamlessly as information. To join the team, check out our career page: https://flyzipline.com/careers/