Responsibilities
- Own and improve software systems for manufacturing, supply chain, finance, parts traceability, and inventory.
- Define APIs, data models, service boundaries, metrics, SLAs, and operational runbooks.
- Build resilient integrations between digital services and physical hardware tooling, including support for intermittent connectivity.
- Participate in on-call rotations, incident response, postmortems, and high-availability service improvements.
- Work directly with manufacturing, supply chain, and flight operations teams to prototype and adopt operational tools.
- Refine automated testing and deployment practices and mentor peers.
Requirements
- Strong software engineering fundamentals with the ability to design maintainable systems, model data, and make sound technical tradeoffs.
- Product-minded approach to understanding user needs, identifying root causes, and delivering pragmatic solutions.
- Experience shipping high-impact features with measurable results such as reduced downtime, manual intervention, or production time.
- Ability to define service health metrics, reliability goals, runbooks, and incident-review improvements.
- Willingness to work regularly on site, including five days per week in an office, manufacturing floor, or test/commercial operations site when local.
- Ability and willingness to travel for the internship and collaborate closely with hardware and operations stakeholders.
- Fast learner comfortable working across Python, Go, PostgreSQL, React, Kafka, gRPC, AWS, Grafana, and Honeycomb.
- Work authorization sponsorship is available; U.S. citizenship is not required.
Benefits
- Full-time, in-person internship in South San Francisco from January through April 2027.
- Hourly rate of $54 per hour.
- Potential relocation support, housing stipend, overtime pay, paid sick time, and other applicable benefits.
Tech Stack
Categories
About Zipline
Zipline was founded to create the first logistics system that serves all humans equally. Our aim is to solve the world’s most urgent and complex access challenges. Leveraging expertise in robotics and autonomy, Zipline designs, manufactures and operates the world’s largest automated delivery system. Zipline serves tens of millions of people around the world and is making good on the promise of building an equitable and more resilient global supply chain. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart and enabling leading healthcare providers to bring care into the home in the United States, Zipline is transforming the way goods move. By transitioning to clean, electric, instant logistics, we can decarbonize delivery, decrease road congestion, and reduce fossil fuel consumption and air pollution, while providing equitable access for billions of people. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Zipline is inspiring people, governments, and businesses to imagine what is possible when goods can move as seamlessly as information. To join the team, check out our career page: https://flyzipline.com/careers/