Senior Technical Architect - Patient CRM
Veeva Systems5 months ago
Base Salary
$80k - $200k/yr
Responsibilities
- Lead technical discovery workshops to define integration requirements and architectural best practices
- Design and document end-to-end integration flows between Patient CRM and external entities such as hubs, specialty pharmacies, and data aggregators
- Explain complex technical and integration concepts to business and IT audiences
- Develop and apply Vault platform expertise to build scalable, high-performance solutions
- Plan, manage, and perform API configuration, middleware orchestration, and batch data-processing activities
- Identify and monitor technical interdependencies across workstreams to mitigate project risk
- Develop technical implementation methodologies and reusable integration assets
- Support pre-sales through technical architecture reviews, scope definition, and responses to complex functional inquiries
- Collaborate with Product and Strategy teams to improve technical capabilities and product quality
- Mentor junior technical consultants
Requirements
- 7+ years of technical consulting or technical architecture experience
- Expertise in life sciences, particularly patient support and patient engagement technical challenges
- Deep knowledge of middleware, direct REST/SOAP APIs, and secure batch file sharing
- Experience architecting data exchanges among CRM platforms, hubs, specialty pharmacies, and other entities
- Ability to influence senior IT management through technical subject matter expertise
- Ability to explain complex data mapping and vendor integration concepts to varied stakeholders
- Strong solution design skills focused on data integrity and security
- Ability to manage multiple technical workstreams concurrently
- Experience in a lean, agile, evolving startup-like environment is preferred
- Experience building or leading a technical service offering in a software vendor environment is preferred
- Experience developing and refining technical delivery frameworks and best practices is preferred
- Experience coaching junior team members toward successful technical project delivery is preferred
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company-paid holidays
- Retirement programs
- 1% charitable giving program
- Remote, work-anywhere arrangement with no specific work location requirement
- Full-time permanent role with potential for up to 25% travel
Tech Stack
SOAPVault
Categories
Solutions Engineering
About Veeva Systems
Veeva Systems builds cloud software and data products for life sciences, including Veeva CRM and the Veeva Vault suite for clinical, regulatory, and quality operations. It sells subscriptions and services to biopharma and related companies to manage R&D, compliance, and commercial workflows. Founded in 2007 and headquartered in Pleasanton, California, Veeva is publicly traded on the NYSE and has operated as a Public Benefit Corporation since 2021.