Salesforce Technical Architect - B2B Commerce
Salesforce4 days ago
Bengaluru, India or Hyderābād, IndiaSenior / Staff+
Responsibilities
- Collaborate with client stakeholders to define requirements, deliverables, and expectations.
- Translate business requirements into well-architected Salesforce solutions.
- Lead technical design sessions, document architectures, and identify gaps between current and desired states.
- Provide technical oversight and governance for Salesforce projects.
- Define and enforce coding standards and lead project code reviews.
- Manage technical delivery of custom development, integrations, and data migration.
- Debug project issues and maintain role-aligned billable utilization.
- Participate in discovery, technical deep dives, and proof-of-concept development for prospects when needed.
- Liaise with Salesforce product teams to support client implementations.
- Travel to client sites, estimated at 50–75%.
Requirements
- Degree or equivalent proven experience is required.
- 9–14 years of CRM experience, including at least 6 years on the Salesforce platform.
- Expert knowledge of Salesforce, including B2B Commerce on Core, Sales Cloud, Service Cloud, and Community Cloud.
- Knowledge of B2B sales processes, customer journeys, e-commerce best practices, B2B Commerce Einstein features, Extensions framework, APIs, Connect APIs, cross-cloud use cases, and Salesforce OMS.
- Experience with data integration tools and integrating Salesforce with business systems such as ETL, ESB, CPQ, marketing automation, and reporting systems.
- Understanding of systems architecture, scalable performance-driven solutions, design patterns, large data volume limitations, data sharing, and visibility considerations.
- Familiarity with SAML, SSO, and OAuth authentication patterns.
- Strong understanding of environment management, release management, code versioning, and deployment methodologies.
- Experience with Salesforce platform security capabilities including TLS and SSL.
- Expert experience defining system architecture landscapes, identifying gaps, and delivering solutions aligned with business outcomes.
- Strong background in designing and developing large web-based systems or exposure to the complete software product lifecycle.
- Ability to explain complex technical situations clearly to business and management audiences.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- The role includes an estimated 50–75% travel to client sites.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.