Software Engineering PMTS
Salesforce1 day ago
Base Salary
$197k - $345k/yr
Responsibilities
- Lead technical design and end-to-end delivery of Unified Observability features from architecture through production operation.
- Work with Product Management to align and steer cross-functional architectural decisions.
- Drive cross-team alignment on data ingestion, query performance, cost boundaries, and platform integration.
- Define instrumentation standards, data onboarding, access control, and the transition from team-specific tooling to a shared platform.
- Use AI tools for code generation, refactoring, testing, code review, debugging, and production investigation.
- Raise engineering quality through technical mentorship, design reviews, written communication, hiring, and team-practice development.
- Shape technical strategy across platform and product organizations, including capacity planning and dependency management.
Requirements
- 10+ years of software engineering experience and 3+ years in a technical leadership or principal-level role.
- Hands-on experience with Claude Code or similar agentic coding environments.
- Deep proficiency in Java, including API design, data modeling, and service-layer architecture.
- Hands-on frontend and UI development experience with React or Lightning Web Components.
- Experience operating distributed, multi-tenant systems at scale.
- Hands-on knowledge of observability and streaming systems including OpenTelemetry, Kafka, HBase, ClickHouse, or equivalent time-series databases, plus Grafana.
- Ability to decompose product requirements into parallel engineering workstreams and drive execution across a small team.
- Preferred experience in observability, monitoring, telemetry pipelines, SRE/on-call tooling, or incident-response systems.
- Preferred familiarity with OpenTelemetry, OCSF, OpenTelemetry collectors, semantic conventions, instrumentation libraries, and PromQL.
- Preferred experience with high-cardinality metrics, distributed tracing, log aggregation, data visualization, dashboard UIs, and large telemetry datasets.
- Preferred experience leading technical strategy across platform and product organizations and mentoring senior engineers at team or organizational scale.
Benefits
- Salesforce offers time-off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The role may be eligible for incentive compensation, equity, and benefits; the stated salary is base salary only.
Tech Stack
Categories
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.