2 months ago
Charlotte, NC, USASenior
Responsibilities
- Design, build, and maintain scripts, tools, workflows, and integrations that automate endpoint management, application deployment, provisioning, remediation, reporting, and user self-service.
- Develop integrations with Microsoft Graph, Intune, Entra ID, Windows 365, ServiceNow, Azure Automation, Power Platform, and related APIs.
- Automate Intune policies, compliance baselines, configuration profiles, application packaging, Autopilot workflows, update rings, and device remediation across Windows and macOS.
- Build proactive remediation, telemetry-driven alerting, and self-healing capabilities using NexThink, PowerShell, Azure Functions, Logic Apps, and related automation platforms.
- Use Azure DevOps or GitHub for backlog management, source control, branching, pull requests, CI/CD pipelines, release documentation, and repeatable deployments.
- Create automated validation routines for operating system updates, application deployments, Intune policy changes, Windows 365 provisioning, and user experience checks.
- Contribute to Copilot agent governance, prompt and workflow automation, usage reporting, and controlled adoption of AI workplace tools.
- Participate in Agile delivery activities including user stories, acceptance criteria, sprint activities, backlog grooming, demos, and operational handoff.
Requirements
- Five years of related experience in workplace automation, endpoint engineering, or related areas.
- Strong PowerShell scripting experience, including advanced functions, modules, error handling, logging, and secure credential handling.
- Experience with Microsoft Graph API, REST APIs, JSON, OAuth, app registrations, Microsoft 365, Intune, Entra ID, and Windows 365 automation.
- Hands-on experience with Azure Automation, Azure Functions, Logic Apps, Power Automate, Power Apps, or similar workflow automation services.
- Familiarity with Git-based development, Azure DevOps or GitHub, work item management, pipelines, release controls, and documentation standards.
- Understanding of Autopilot, compliance policies, configuration profiles, security baselines, update rings, application packaging, and remediation scripts.
- Experience supporting Windows 365 Cloud PC, AVD, or virtual desktop modernization, including image strategy, application inventory, migration planning, and user transition support.
- Ability to translate operational pain points into reusable engineering solutions, documented standards, and measurable outcomes.
- Knowledge of macOS management with Jamf Pro and Apple Business Manager is preferred.
- Experience with Digital Employee Experience tools such as NexThink for telemetry, proactive remediation, dashboards, and end-user experience improvement is preferred.
- English language fluency is required.
Benefits
- Eligible full-time teammates receive medical, dental, vision, life, disability, and AD&D insurance.
- Benefits include tax-advantaged savings accounts and a 401(k) plan with company match.
- Paid time off includes company holidays, vacation, sick days, and new parent leave.
- Eligible positions may qualify for restricted stock units and/or a deferred compensation plan.
- The position is regular, uses a first shift schedule, and is based in the United States.
- CRC Group is an Equal Opportunity Employer and a Drug Free Workplace.
Tech Stack
macOSPowerShell
Categories
