2 months ago
Remote, IndiaMid Level / Senior
Responsibilities
- Design and write prompts for LLM-based agents.
- Build agentic tools and workflows using Netomi’s no-code platform.
- Integrate external and internal APIs with authentication, data mapping, and error handling.
- Implement unit tests, debug issues, and ensure agent workflow reliability.
- Apply resilient engineering patterns including retries, timeouts, idempotency, and lazy loading.
- Optimize agents for performance, cost, and fault tolerance.
- Collaborate with Product, QA, and Delivery teams to ship production-grade agentic solutions.
Requirements
- Require 4–7 years of experience as a Software Development Engineer or in a similar role.
- Require strong understanding of prompt engineering and LLM behavior.
- Require hands-on experience with REST APIs, webhooks, and JSON-based integrations.
- Require experience in unit testing, debugging, and troubleshooting.
- Require knowledge of resilient system design patterns and non-happy-path handling.
- Preferred experience with no-code or low-code automation platforms.
- Preferred exposure to agentic AI, conversational AI, or workflow orchestration systems.
- Preferred familiarity with observability and monitoring in production systems.
Categories
About Netomi
Netomi builds an agentic AI platform for enterprise customer experience, automating support across chat, email, and voice through a no-code, SaaS model. Founded in 2016 and headquartered in San Mateo, it is used by global brands such as Delta Air Lines, United Airlines, and MetLife, and is backed by investors including WndrCo, Accenture Ventures, Adobe Ventures, Y Combinator, and Index Ventures.