ServiceNow

Principal Data Platform Software Engineer (RaptorDB)

ServiceNow
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5 hours ago
Santa Clara, CA, USAStaff+
H1B sponsor

Base Salary

$240k - $420k/yr

Responsibilities

  • Architect and design RaptorDB deployment, operations, and resilience solutions across hybrid infrastructure.
  • Develop backup, restore, replication, and failover systems for highly available and scalable database operations.
  • Drive adoption of Kubernetes, Cloud-Native PostgreSQL, and other cloud-native technologies.
  • Write maintainable code using software architecture, automated testing, code review, and deployment best practices.
  • Lead performance analysis and optimization for backup and restore times, recovery time objectives, and resource utilization.
  • Respond to production incidents and provide expert database operations guidance to internal and customer-facing teams.
  • Create documentation, runbooks, and architectural decision records.
  • Provide technical direction and lead cross-functional architecture and design sessions.

Requirements

  • 12+ years of software engineering experience, including 8+ years focused on database systems, infrastructure, or cloud platforms.
  • Deep expertise in database operations, operational management, and backup and restore strategies.
  • Experience designing and building distributed systems with high availability, failover, and disaster recovery architectures.
  • Hands-on proficiency with multiple programming languages, including Go and Python or equivalent.
  • Experience with Kubernetes and database operators.
  • Experience operating databases in cloud environments.
  • In-depth Linux knowledge and strong technical problem-solving skills.
  • Experience setting technical direction, making architectural decisions, and collaborating across organizations.
  • Excellent communication skills for explaining complex technical concepts to technical and non-technical audiences.
  • Experience integrating AI into work processes, decision-making, or problem-solving.
  • Open-source database experience is preferred.

Benefits

  • Base pay of $240,100 - $420,200, plus equity when applicable, variable or incentive compensation, and benefits.
  • Health plans including flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
  • Flexible work persona in a distributed work environment.
ServiceNow

About ServiceNow

10,000+ employees

ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.

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