ServiceNow

Senior Staff Software Engineer, Performance (Tech Lead) - Veza

ServiceNow
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1 day ago
Santa Clara, CA, USAStaff+
H1B sponsor

Base Salary

$191k - $334k/yr

Responsibilities

  • Define performance benchmarks, SLAs, and engineering best practices.
  • Analyze and optimize services, databases, and infrastructure.
  • Design and execute load, stress, and scalability tests.
  • Build observability and monitor production performance metrics.
  • Influence scalable architecture decisions across engineering teams.
  • Lead root cause analysis and long-term performance improvements.
  • Mentor engineers and promote performance ownership across teams.

Requirements

  • 12+ years of software engineering experience.
  • Strong performance engineering and scalability background.
  • Experience with distributed systems and microservices.
  • Proficiency in Golang.
  • Experience with AWS.
  • Hands-on experience with profiling, testing, and monitoring tools.
  • Strong database and query optimization skills.
  • Preferred: experience with large-scale SaaS platforms, Kubernetes, observability tools, and security or identity systems.

Benefits

  • Health plans including flexible spending accounts.
  • 401(k) plan with company match.
  • Employee stock purchase plan and matching donations.
  • Flexible time away plan and family leave programs.
  • Flexible work persona in a distributed work environment.

Tech Stack

Categories

ServiceNow

About ServiceNow

10,000+ employees

ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.

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