
AI Development Solution Engineering Specialist (Hybrid)
Marks & Spencer Group plc2 hours ago
Montréal, CanadaSenior
Responsibilities
- Partner with business stakeholders to identify inefficient processes and determine whether agentic solutions are appropriate.
- Design, build, and deploy production-grade agentic systems using firm platforms, the Claude Agent SDK, and MCP tooling.
- Develop agent orchestration capabilities including task decomposition, tool integration, context management, state management, and long-running workflows.
- Create AI system evaluation frameworks, test sets, performance metrics, and outcome measurements with business subject matter experts.
- Design solutions balancing business value, technical complexity, maintainability, and operational support requirements.
- Implement governance, compliance, auditability, human approval, policy enforcement, and traceable audit controls.
- Support production systems through monitoring, observability, performance validation, scalability planning, and release readiness activities.
- Contribute reusable frameworks, documentation, best practices, and technical guidance for AI adoption across engineering teams.
Requirements
- Bachelor’s or master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- At least 3 years of experience in software engineering, solution design, and application development.
- Experience building and deploying AI-enabled or agentic applications for production use.
- Strong proficiency in Python and in agentic coding tools such as Claude Code and Codex.
- Working knowledge of tool or function calling, MCP, retrieval techniques, prompt management, and orchestration patterns.
- Experience evaluating AI systems through automated testing, model-based assessment, regression testing, and test-set development.
- Familiarity with production AI operations, including observability, tracing, reproducibility, cost management, and version control.
- Experience with data engineering, SQL, and at least one non-relational or large-scale data store.
- Experience with DevOps, CI/CD practices, Git-based repositories such as GitHub or Bitbucket, and data governance, privacy, and security requirements.
- Knowledge of both French and English is required.
- Must be located in Montreal, Quebec.
Benefits
- Hybrid work environment combining remote work with attendance in the Montreal office.
- Comprehensive employee benefits and perks supporting employees and their families.
- Opportunities for internal mobility across the business.
- Equal opportunity and inclusion-focused workplace.