Marks & Spencer Group plc

AI Development Solution Engineering Specialist (Hybrid)

Marks & Spencer Group plc
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2 hours ago
Montréal, CanadaSenior

Responsibilities

  • Partner with business stakeholders to identify inefficient processes and determine whether agentic solutions are appropriate.
  • Design, build, and deploy production-grade agentic systems using firm platforms, the Claude Agent SDK, and MCP tooling.
  • Develop agent orchestration capabilities including task decomposition, tool integration, context management, state management, and long-running workflows.
  • Create AI system evaluation frameworks, test sets, performance metrics, and outcome measurements with business subject matter experts.
  • Design solutions balancing business value, technical complexity, maintainability, and operational support requirements.
  • Implement governance, compliance, auditability, human approval, policy enforcement, and traceable audit controls.
  • Support production systems through monitoring, observability, performance validation, scalability planning, and release readiness activities.
  • Contribute reusable frameworks, documentation, best practices, and technical guidance for AI adoption across engineering teams.

Requirements

  • Bachelor’s or master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • At least 3 years of experience in software engineering, solution design, and application development.
  • Experience building and deploying AI-enabled or agentic applications for production use.
  • Strong proficiency in Python and in agentic coding tools such as Claude Code and Codex.
  • Working knowledge of tool or function calling, MCP, retrieval techniques, prompt management, and orchestration patterns.
  • Experience evaluating AI systems through automated testing, model-based assessment, regression testing, and test-set development.
  • Familiarity with production AI operations, including observability, tracing, reproducibility, cost management, and version control.
  • Experience with data engineering, SQL, and at least one non-relational or large-scale data store.
  • Experience with DevOps, CI/CD practices, Git-based repositories such as GitHub or Bitbucket, and data governance, privacy, and security requirements.
  • Knowledge of both French and English is required.
  • Must be located in Montreal, Quebec.

Benefits

  • Hybrid work environment combining remote work with attendance in the Montreal office.
  • Comprehensive employee benefits and perks supporting employees and their families.
  • Opportunities for internal mobility across the business.
  • Equal opportunity and inclusion-focused workplace.

Tech Stack

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Marks & Spencer Group plc

About Marks & Spencer Group plc

10,000+ employees
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