13 hours ago
Base Salary
$164k - $222k/yr
Responsibilities
- Design and maintain unified observability dashboards covering metrics, logs, traces, events, and application/system data.
- Develop executive views of service health, availability, performance, customer impact, operational risk, and capacity.
- Define and standardize SLIs, SLOs, error budgets, measurement methods, ownership, and governance.
- Automate SLO collection, calculation, visualization, and reporting.
- Analyze telemetry to identify performance degradation, reliability risks, recurring incidents, capacity constraints, and emerging trends.
- Develop health scores, trend analyses, anomaly detection, predictive indicators, service maps, and operational recommendations.
- Lead observability strategies, standards, roadmaps, platform evaluations, and adoption models.
- Partner with executives, architects, application teams, SREs, security teams, and operations leaders, and coach teams on instrumentation, dashboards, SLOs, and data-driven problem-solving.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or equivalent work experience.
- 10+ years of experience in observability engineering, site reliability engineering, platform engineering, production operations, or a related discipline.
- Hands-on experience with enterprise observability platforms such as Splunk, Grafana, Prometheus, ELK, Nagios, Kafka, or comparable technologies.
- Demonstrated experience defining and implementing SLIs, SLOs, error budgets, and service-health measurements.
- Strong experience analyzing metrics, logs, traces, events, and application-performance data and designing dashboards for technical and executive audiences.
- Strong understanding of distributed systems, cloud platforms, microservices, containers, APIs, and application dependencies.
- Experience with telemetry instrumentation, data-querying or analytical languages, and automation through APIs, scripting, infrastructure as code, or CI/CD pipelines.
- Strong analytical, problem-solving, visualization, communication, and business-impact translation skills.
- Preferred experience establishing enterprise observability programs; integrating data with Jira or ServiceNow; and applying reliability engineering, incident management, capacity planning, FinOps, statistical analysis, or anomaly detection.
- Preferred expertise operating and troubleshooting Kubernetes and Docker, plus relevant cloud, observability, SRE, data analytics, or platform-engineering certifications.
Benefits
- Hybrid work schedule based in the Reston, Virginia office.
- Competitive benefits and opportunities for career growth.
- Discretionary bonus based on individual and company performance.
- Certain roles may be eligible for discretionary stock awards.
Tech Stack
Categories
About Verisign
Verisign operates critical internet infrastructure, including the authoritative registries for .com and .net, and provides DNS and security services to registrars and enterprises. It earns revenue from wholesale domain registrations and managed DNS/security offerings under long-term agreements with internet governance bodies and partners. Founded in 1995 and headquartered in Reston, Virginia, Verisign is a public company listed on NASDAQ.