Senior Consultant - Site Reliability Engineer
HCA Healthcare India2 days ago
Hyderābād, IndiaStaff+
Responsibilities
- Serve as the principal technical escalation point for complex, high-impact, business-critical incidents and lead service restoration.
- Lead cross-functional troubleshooting, root cause analysis, corrective actions, and preventive improvements across application, database, cloud, infrastructure, network, identity, and security layers.
- Define and mature SRE and observability practices covering SLIs/SLOs, error budgets, dashboards, alerting, instrumentation, event correlation, monitoring coverage, and reliability reporting.
- Lead reliability, operational-readiness, supportability, disaster recovery, business continuity, resiliency, and failure-testing initiatives.
- Design reusable automation, self-healing, and auto-remediation patterns to reduce operational toil and improve reliability at scale.
- Provide technical governance and hands-on leadership for infrastructure-as-code, configuration management, GitOps, platform engineering, CI/CD, deployments, rollbacks, and release reliability.
- Analyze performance and capacity trends and recommend scaling, resiliency, configuration, quota, and cost-optimization improvements.
- Establish SRE standards, reference architectures, playbooks, runbooks, governance mechanisms, and reusable engineering patterns.
- Evaluate emerging technologies and lead proof-of-concept evaluations, technical recommendations, and adoption roadmaps.
- Mentor senior SRE, production engineering, DevOps, and application support engineers and influence architecture and engineering decisions.
- Lead reliability reviews with senior stakeholders, translate technical risks into business impact, and drive measurable cross-functional improvements.
- Participate in an on-call or senior production escalation rotation when required.
Requirements
- At least 11 years of progressive experience in Site Reliability Engineering, Production Engineering, Application or Production Support, DevOps, Cloud or Platform Engineering, or a related technical discipline.
- Significant experience leading complex enterprise reliability initiatives and supporting business-critical production applications.
- Advanced experience with monitoring, logging, APM, and observability platforms such as Dynatrace, Splunk, and Grafana.
- Strong working knowledge of Windows and/or Linux/Unix platforms, relational databases, SQL, APIs, integrations, and distributed application dependencies.
- Experience with cloud platforms such as Azure, GCP, and AWS.
- Hands-on experience with CI/CD, source control, GitOps, deployment tools, infrastructure-as-code, and automation technologies including Azure DevOps, GitHub, GitLab, Argo CD, Terraform, and Ansible.
- Strong understanding of networking, DNS, firewall rules, ports, load balancing, routing, certificates, application connectivity, identity, privileged access, service accounts, secrets, and enterprise security concepts.
- Demonstrated ability to lead complex incident troubleshooting, root cause analysis, and corrective and preventive improvements.
- Ability to act as a senior technical consultant, mentor experienced engineers, influence architecture and engineering decisions, communicate with technical and executive stakeholders, and drive improvements without formal people-management authority.
- A bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline is preferred; equivalent advanced technical experience and demonstrated SRE leadership may be considered.
- Relevant certifications in Cloud, DevOps, SRE, infrastructure-as-code, Kubernetes, ITIL, Linux, Microsoft Azure, or Google Cloud are beneficial.
Tech Stack
AnsibleArgo CDAWSAzureGoogle CloudGoogle Cloud PlatformGrafanaKubernetesLinuxSplunkSQLTerraformWindows
Categories
Site Reliability
About HCA Healthcare India
HCA Healthcare India is the technology and analytics arm of HCA Healthcare, Inc., the U.S.-based hospital operator headquartered in Nashville. Teams in India build cloud data platforms, pipelines, and software that support clinical, operational, and revenue workflows across HCA’s hospitals and clinics, and provide DevOps, BI, and testing services. HCA Healthcare was founded in 1968 and runs a broad network of hospitals and outpatient facilities in the United States.