3 hours ago
Taipei, TaiwanMid Level
Responsibilities
- Own Tier 2/3 escalations across ad serving, tracking, data pipelines, and ML-driven bidding.
- Perform root-cause analysis on delivery failures, pacing anomalies, and CTR, CVR, CPA, and ROAS fluctuations.
- Debug OpenRTB integrations, VAST/video, SDKs, MMP postbacks, and conversion tracking, including S2S, CAPI, and SKAdNetwork.
- Use SQL to analyze large-scale bid, impression, and conversion data and isolate anomalies.
- Analyze SupplyChain object, ads.txt, and sellers.json data to improve delivery strategy and identify invalid traffic.
- Build internal tools and playbooks that reduce investigation time and enable team self-service.
- Validate new partner integrations before launch.
- Collaborate with Product, Engineering, and Data Science on platform improvements.
Requirements
- At least 3 years of experience in technical support, solutions engineering, or ad operations, including at least 2 years with ad tech systems such as DSPs, SSPs, ad servers, or MMPs.
- Solid understanding of programmatic advertising, including RTB, auctions, pacing, attribution, and tracking.
- Strong SQL skills and proficiency in a scripting language such as Python.
- Experience debugging APIs, logs, and distributed systems.
- Experience with AI-assisted development tools including Copilot, Cursor, or Windsurf.
- Strong written and verbal English communication skills.
- Preferred experience with field-level OpenRTB debugging, large-scale data tools, supply-chain transparency, IVT/MFA, MMPs, VAST/CTV/Open Measurement SDKs, and monitoring tools.
- Additional Mandarin, Japanese, or Korean language skills are preferred.
Tech Stack
Categories
Solutions Engineering
About Appier
Appier is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value with cutting-edge AdTech and MarTech solutions. Guided by the vision of “Making AI Easy by Making Software Intelligent,” our mission is to help businesses turn Agentic AI into ROI. Founded in 2012, Appier is listed on the Tokyo Stock Exchange’s Prime Market (Ticker: 4180) and operates in 17 cities worldwide, enabling over 2,000 leading companies to enhance marketing performance with the latest AI technology. As AI enablers for our customers in the AI Era, Appier delivers innovative solutions that drive measurable results.