6 months ago
Taipei, TaiwanMid Level
Responsibilities
- Deploy onsite with global customers for software integration and development activities, with approximately 50% travel.
- Develop AI and autonomy applications using the Shield AI enterprise software development kit.
- Provide technical support, training, and troubleshooting for customers using Hivemind.
- Assist with pre-sales activities such as demonstrations, conferences, and customer immersions.
- Support post-sales deployment and integration of Shield AI enterprise software products.
- Develop and maintain technical documentation and training materials.
- Debug customer software and API integration issues.
- Collaborate with product engineering teams to address customer feedback and improve products.
Requirements
- Bachelor’s degree in Engineering, Computer Science, or a related field plus 3+ years of industry experience, or a master’s degree in one of these fields plus 1+ years of industry experience.
- Strong software engineering background and strong proficiency writing modern C++ code.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Preferred experience includes defense, aviation, or robotics industry experience; customer-facing solutions, applications, or sales engineering experience; startup-like environments; and advanced technical education in robotics or autonomy.
Benefits
- Approximately 50% travel, including frequent international trips and occasional multi-week onsite assignments.
- International teammates receive a comprehensive total rewards package aligned to their country office location; compensation and benefits details are provided by the talent acquisition partner.
Tech Stack
Categories
Solutions Engineering
About Shield AI
Shield AI builds autonomous systems for military and national security customers, combining its Hivemind autonomy software with V-BAT and X-BAT unmanned aircraft and Aechelon simulation technologies. The privately held company sells hardware, software, and related services to U.S. and allied defense agencies. Founded in 2015 and headquartered in San Diego, it operates across the U.S., Europe, the Middle East, and Asia-Pacific, and its technology is used in operational deployments.