about 4 hours ago
Taipei, TaiwanEntry Level / Mid Level
Responsibilities
- Manage day-to-day customer care and administration of Appier’s products.
- Respond to escalated technical questions globally via written communication.
- Troubleshoot technical issues in collaboration with developers.
- Develop internal tools and scripts to streamline operations.
- Provide technical advice and solutions regarding Appier’s products.
- Contribute to new feature enhancements.
Requirements
- Good understanding of programming concepts like Python or JavaScript.
- Familiarity with data engineering workflows and related tools.
- Experience navigating and troubleshooting cloud environments.
- Strong oral and written communication skills in English.
- Ability to use AI tools in daily work and troubleshooting.
- Willingness to learn and adapt to new technologies.
- Self-motivated and proactive in problem-solving.
- Relevant BSc degree with 2 years of experience in a related position.