about 2 hours ago
Remote, France
Senior / Staff+
Responsibilities
- Lead technical strategy for assigned accounts, acting as a trusted technical advisor across complex customer engagements.
- Facilitate high-value customer sessions such as value stream workshops and business value discussions.
- Develop and execute technical approaches for multi-team, multi-year transformation initiatives.
- Drive competitive analysis and technical positioning for complex opportunities within the Paris territory.
- Collaborate with sales, product, and cross-functional teams to address integration challenges.
- Create customer success plans that support adoption, expansion, and long-term technical outcomes.
- Mentor Solutions Architect team members and contribute to team learning.
- Improve GitLab documentation and customer-facing technical conversations based on feedback and market trends.
Requirements
- Experience solving technical customer issues with broad scope and high complexity across enterprise environments.
- Ability to build and communicate end-to-end technical strategy for assigned accounts.
- Knowledge of the GitLab platform and how DevSecOps capabilities connect across the software delivery lifecycle.
- Experience leading workshops and guiding customer conversations to uncover needs and clarify value.
- Capability to work across sales, product, and other teams to resolve integration questions.
- Skill in competitive positioning, market awareness, and translating industry trends into practical opportunity strategy.
- Strength in mentoring peers and contributing to documentation and team learning.
- Openness to candidates with transferable experience from technical consulting, architecture, or related roles.
Benefits
- Benefits to support your health, finances, and well-being.
- Flexible Paid Time Off.
- Team Member Resource Groups.
- Equity Compensation & Employee Stock Purchase Plan.
- Growth and Development Fund.
- Parental leave.
- Home office support.
Categories
AI & MLDevOps