Lead Forward Deployed Engineer
Pragmatike4 hours ago
Boston, MA, USA +5 moreStaff+
Base Salary
$200k - $350k/yr
Responsibilities
- Work directly with customers to understand technical requirements and operational challenges.
- Build, deploy, and customize production solutions in customer environments.
- Develop integrations, automation, APIs, and internal tooling.
- Translate customer feedback into actionable product and engineering requirements.
- Troubleshoot complex technical issues across application and infrastructure layers.
- Partner with Product and Engineering to improve platform capabilities.
- Own projects from technical discovery through deployment and iteration.
- Develop reusable solutions that scale across multiple customers.
- Improve deployment processes, documentation, observability, and reliability.
- Act as a technical advisor and trusted engineering partner to customers.
- Help establish the operating model, engineering standards, and technical direction of the forward deployment function.
Requirements
- 8+ years of professional software engineering experience.
- Strong programming experience in Python, TypeScript, Go, or similar languages.
- Experience building and deploying production software.
- Strong systems, API, integration, and debugging skills.
- Experience working directly with customers or cross-functional stakeholders.
- Ability to work effectively in ambiguous, fast-moving environments.
- Strong communication and technical problem-solving skills.
- High ownership and ability to independently drive projects.
- Experience with AI/ML systems or infrastructure is preferred.
- Kubernetes and cloud infrastructure experience is preferred.
- Startup or scale-up experience is preferred.
- Experience deploying software in complex enterprise environments is preferred.
- Experience with LLMs, model serving, or AI agents is preferred.
- Experience building developer tooling or automation is preferred.
- Fluent English is required.
Benefits
- Full-time employment
- United States remote work arrangement
- ASAP start date
Tech Stack
Categories
Forward Deployed
About Pragmatike
Trusted by remote-first companies worldwide. Completing tech projects for startups and scaleups.