Principal Forward Deployed Engineer

4 hours ago

Boston, MA, USA +5 moreStaff+

Base Salary

$200k - $350k/yr

Responsibilities

Work directly with customers to understand technical requirements and operational challenges.
Build, deploy, and customize production solutions in customer environments.
Develop integrations, automation, APIs, and internal tooling.
Translate customer feedback into product and engineering requirements.
Troubleshoot complex issues across application and infrastructure layers.
Partner with Product and Engineering to improve platform capabilities.
Own projects from technical discovery through deployment and iteration.
Develop reusable solutions that scale across multiple customers.
Improve deployment processes, documentation, observability, and reliability.
Act as a technical advisor and trusted engineering partner to customers.

8+ years of professional software engineering experience.
Strong programming experience in Python, TypeScript, Go, or similar languages.
Experience building and deploying production software.
Strong systems, API, integration, and debugging skills.
Experience working directly with customers or cross-functional stakeholders.
Ability to work effectively in ambiguous, fast-moving environments.
Strong communication and technical problem-solving skills.
High ownership and ability to independently drive projects.
Experience with AI/ML systems or infrastructure is preferred.
Kubernetes and cloud infrastructure experience is preferred.
Startup or scale-up experience is preferred.
Experience deploying software into complex enterprise environments is preferred.
Experience with LLMs, model serving, or AI agents is preferred.
Experience building developer tooling or automation is preferred.
Fluent English is required.

11-50 employees

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