Responsibilities
- Design, build, deploy, and support Agentic AI solutions on AWS.
- Develop intelligent automation capabilities using AI, orchestration, robotics, and intelligent document processing technologies.
- Partner with business stakeholders to translate requirements into scalable technical solutions.
- Collaborate with data scientists and engineers to operationalise models, optimise prompts, and support production AI workloads.
- Monitor, troubleshoot, and resolve production issues involving APIs, automation workflows, integrations, and data pipelines.
- Improve system reliability, observability, performance, governance, and support frameworks.
- Apply automated testing, secure-by-design principles, and modern software engineering practices.
- Coach and mentor engineers while helping improve AI and cloud engineering capability.
Requirements
- At least 5 years of experience delivering solutions in large, complex enterprise environments, ideally in financial services.
- At least 2 years of hands-on experience designing, building, and delivering AWS-based solutions in production.
- Strong expertise in AWS services, cloud architecture, and cloud engineering best practices.
- Experience developing Agentic AI and LLM-powered solutions using Amazon Bedrock and frameworks such as LangChain, AutoGen, Strands, A2A, or comparable platforms.
- Experience deploying, monitoring, and optimising AI solutions for accuracy, performance, cost, latency, and reliability.
- Strong troubleshooting and problem-solving skills across distributed systems, APIs, data quality, and integrations.
- Excellent stakeholder engagement and communication skills, including the ability to explain complex technical concepts and translate business needs into engineering outcomes.
- AWS certifications and relevant cloud engineering qualifications are highly regarded.
Benefits
- Sydney-based hybrid working model with flexible work arrangements.
- Special offers on banking products, top-brand discounts, and employee-only mortgage rates.
- Various leave options, including Culture, Lifestyle, and Wellbeing leave.
- Tailored learning and development opportunities.
- Volunteering opportunities and support for an inclusive workplace.
Tech Stack
Categories
About Westpac
To turn doing into done, it takes a little Westpac. From rescue helicopters and signing the Equator Principles, to paying super during parental leave and initiatives like Westpac SaferPay and SafeCall that help protect customers from scams... we have a proud history of stepping up to be first for our customers, communities and people. We are Australia’s oldest bank and first company and have been supporting customers for over 200 years. Our purpose is creating better futures together – it’s what we do, who we are and why we come to work every day. With this purpose in mind, we’ve set ourselves a bold ambition - to be our customers’ #1 bank and partner through life. Westpac acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past, present and future. Westpac Banking Corporation ABN 33 007 457 141. AFSL and Australian credit licence 233714.