Senior Staff Machine Learning Engineer, Agentic Application
ServiceNow3 months ago
Base Salary
$201k - $352k/yr
Responsibilities
- Collaborate with generative AI conversational framework experts on technology capabilities and best practices.
- Design and implement stakeholder and end-user product features using Agentic AI and related technical approaches.
- Work with product management, UX, and go-to-market teams to define, scope, and validate product deliverables.
- Expand the product to additional customers, domains, and global markets through high-quality, extensible engineering.
- Identify patterns and feedback to advance the Agentic AI framework.
- Lead other engineers and own end-to-end project delivery.
Requirements
- Bachelor's degree or higher in computer science or a related field.
- 10+ years of professional experience in scalable system development.
- Ability to technically lead other engineers and manage end-to-end project delivery.
- Strong product sense and passion for scalable web or conversational user-interface products.
- Excellent cross-functional collaboration, communication, and interpersonal skills.
- Passion for learning and willingness to work beyond established areas of expertise.
Benefits
- Base pay of $201,300-$352,300, plus equity when applicable and variable or incentive compensation.
- Health plans including flexible spending accounts, a 401(k) plan with company match, employee stock purchase plan, matching donations, flexible time away, and family leave programs.
- Regular employee position with a required-in-office work persona in North America and Canada; work personas may vary by role and location.
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.