Toast

Staff Software Engineer, AI Pod

Toast
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3 months ago
Dublin, IrelandStaff+

Responsibilities

  • Design, build, and ship AI platform infrastructure including the LLM proxy, AI key management, and observability pipelines.
  • Architect and deliver autonomous agents for the software development lifecycle, including the AI Review GitHub App and Developer Platform MCP integrations.
  • Maintain the internal plugin marketplace and develop plugins that encode architectural standards, pull request patterns, and quality practices into AI assistant behavior.
  • Lead the technical design and implementation of MCP services and no-code service templates for AI-powered development.
  • Drive adoption of agentic development practices through tooling, internal evangelism, and hands-on enablement.
  • Mentor engineers through code reviews, architecture discussions, and pairing sessions.
  • Partner with product and platform teams to define and expand the AI Foundations roadmap.

Requirements

  • 8+ years of experience designing and implementing scalable backend services.
  • Strong foundation in Java, Kotlin, or another object-oriented language, with experience building scalable backend services.
  • Experience building, deploying, or operating LLM-powered agents or AI-assisted developer tooling.
  • Familiarity with AI coding assistants such as Claude Code, Cursor, and GitHub Copilot, including extending them through custom plugins, skills, or hooks.
  • Hands-on experience with MCP, tool-use patterns, or agentic frameworks.
  • Strong prompt engineering skills and understanding of how LLM behavior changes with context, instructions, and tool definitions.
  • Proven technical leadership in influencing architecture decisions, setting quality standards, and mentoring peers.
  • Experience with distributed systems, API design, and cloud-native infrastructure.
  • Strong customer empathy and ability to translate developer pain points into platform solutions.
  • Familiarity with A2A protocols and multi-agent orchestration patterns is helpful.
  • Experience with machine learning concepts, model evaluation, or ML infrastructure is helpful.
  • Experience building developer experience platforms, internal tooling, or API gateways is helpful.
  • Familiarity with AI/LLM observability tools such as Langfuse and DataDog is helpful.

Benefits

  • Hybrid work arrangement with 2 days per week in the Dublin office
  • Competitive compensation and benefits package
  • Inclusive hiring process with reasonable accommodations available

Tech Stack

DatadogJavaKotlin
Toast

About Toast

5,001-10,000 employees

Toast builds an all-in-one, cloud-based POS and restaurant management platform combining software, Android-based terminals, and integrated payments for restaurants. Revenue comes from SaaS subscriptions, hardware sales, and payment processing, with add-ons such as online ordering, delivery integrations, and payroll. Founded in 2011 and headquartered in Boston, it is a public company on the NYSE serving single-location eateries to multi-unit groups across the U.S. and expanding internationally.

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