4 months ago
Responsibilities
- Ensure the reliability and performance of Plaud’s AI products at scale.
- Design and operate highly available, scalable cloud-native systems for AI workloads.
- Own production reliability, incident response, and on-call practices.
- Build observability using metrics, logs, tracing, and reliability automation.
- Define and manage SLOs, SLIs, and error budgets with engineering teams.
- Lead postmortems, incident response, and continuous reliability improvements.
- Partner with product and engineering teams on reliability design and operational maturity.
Requirements
- Require 5+ years of experience in SRE, infrastructure, or platform engineering roles.
- Require strong experience with cloud platforms including AWS, GCP, Azure, or OCI.
- Require hands-on experience with Kubernetes and distributed systems.
- Require experience with on-call rotation and incident management.
- Require proficiency in at least one of Go, Python, or Java.
- Prefer experience supporting AI/ML or data-intensive platforms, managing GPU clusters, using SLO/SLA frameworks, supporting fast-growing or global products, and operating multi-region systems.
- Prefer strong written and verbal communication skills.
Benefits
- Employee Stock Ownership Plan (ESOP).
- Medical, dental, and vision insurance for employees and dependents with employer subsidy, plus a 401(k) plan with company matching for full-time employees.
- Unlimited PTO, 13 paid holidays, and 12 weeks of fully paid parental leave for all parents.
- Hybrid work model requiring a minimum of three in-office days per week.
- Access to office snacks, drinks, equipment, company offsites, and team events.
- Access to AI tools including Cursor, GPT models, Gemini, and Claude.
- Choice of top-spec laptops, high-performance workstation setups, and Plaud devices for new hires.
Categories
Site Reliability
About Plaud
Plaud builds AI-powered hardware devices and companion apps that capture, transcribe, and summarize meetings and other conversations for professionals. The company sells its consumer electronics and meeting software directly, with subscription services layered on its devices and cloud platform. Founded in 2021 and headquartered in San Francisco, Plaud is privately held and lists SOC 2, HIPAA, GDPR, and ISO 27001/27701 compliance.