almost 2 years ago
Base Salary
$110k - $147k/yr
Responsibilities
- Respond to and triage support requests from internal and external teams.
- Guide customer engineers and unblock their workflows on Palantir’s platform.
- Build with Foundry and AIP to improve enablement operations and solve novel problems.
- Collaborate with Product Development teams on workflow problems, product issues, and product improvements.
- Partner with Business teams to understand and meet customer needs.
- Participate in a 24/7 on-call rotation for critical customer-facing incidents.
- Act as a first responder, taking ownership of issues and coordinating the necessary expertise to resolve them.
Requirements
- Background in data science, computer science, engineering, or STEM, or equivalent relevant practical experience in a technical or engineering role.
- Proficiency with one or more programming languages or data engineering frameworks such as Python, SQL, Spark, Java, C++, TypeScript, or JavaScript.
- Ability to learn continuously, work independently, and make decisions with minimal supervision.
- Excellent written and verbal communication skills with technical and non-technical stakeholders.
- Strong creative problem-solving skills.
- Comfort working in a rapidly changing environment with dynamic objectives and user iteration.
Benefits
- Medical, dental, vision, voluntary life, basic life, AD&D, and disability insurance options.
- Commuter benefits and relocation assistance.
- Take-what-you-need paid time off, plus two weeks of paid time off built into the end of each year subject to team and business needs.
- Ten paid holidays annually.
- Supportive leave of absence program, including military service and medical-event leave.
- Paid new-parent leave and subsidized backup care for parents.
- Fertility and family-building benefits, including adoption, surrogacy, and preservation support.
- Stipend for expenses associated with a new child.
- Access to Palantir’s 401k plan.
- In-person work is encouraged, with some teams offering hybrid work one or two days per week and limited exceptional remote options.
Categories
Forward Deployed
About Palantir
AI-powered automation for every decision. At Palantir, our software powers AI-driven decisions in critical government and commercial enterprises in the West, from the factory floors to the front lines. Our platforms feature advanced tools for data protection, governance, responsible use of AI, and civilian protection capabilities for defense applications. Dominate your most complex problems with Palantir.