Senior Technical Consultant - Agentforce (Salesforce development exp mandatory)
InformaticaResponsibilities
- Own end-to-end technical delivery of complex AI solutions, including coding, system configuration, troubleshooting, deployment, and optimization.
- Design and implement custom Agentforce intelligent agents, LLM-based workflows, and integrations for customer environments.
- Lead data modeling, processing pipelines, enterprise integrations, and data lifecycle optimization for AI applications.
- Resolve complex technical blockers through debugging, root-cause analysis, model deployment, and agent orchestration.
- Lead customer technical engagements, translate business needs into solution designs, and serve as a strategic technical advisor.
- Develop proofs of concept and minimum viable products rapidly while iterating with customer teams.
- Apply and promote engineering best practices for code quality, scalability, security, reliability, and maintainability.
- Mentor junior team members, review their work, and influence Agentforce product enhancements through customer insights.
Requirements
- 5+ years of hands-on experience delivering high-quality, scalable production solutions in a professional environment.
- Strong background in computer science or a related engineering discipline.
- Extensive hands-on experience building and deploying Agentforce solutions, integrating LLMs, using AI orchestration and agentic frameworks, and applying prompt engineering techniques.
- Deep expertise in data modeling, processing, integration, and analytics, with proficiency in enterprise data platforms such as Salesforce Data Cloud, Snowflake, Databricks, or BigQuery.
- Significant Salesforce platform experience, including advanced configuration, customization, and complex development.
- Ability to lead technical initiatives and engagements, mentor junior team members, and oversee technical project delivery.
- Exceptional written, verbal, collaboration, communication, and presentation skills for technical and non-technical audiences.
- Ability to travel up to 60% of the time to customer sites.
- Preferred: extensive Salesforce Data Cloud or Agentforce experience and conversational AI delivery in regulated industries.
- Preferred: expert-level Apex and Lightning Web Components coding experience, customer-facing technical lead or architect experience, advanced Salesforce certifications, Salesforce CRM and Flows expertise, and experience contributing to open-source AI frameworks or libraries.
Benefits
- Salesforce provides benefits and resources intended to support balance and personal well-being.
- The role may require travel up to 60% of the time to customer sites.
- Salesforce provides reasonable accommodations during the application or recruiting process.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com