Salesforce Technical Architect (Salesforce experience is Mandatory)
InformaticaResponsibilities
- Collaborate with client stakeholders to define requirements, deliverables, and expectations.
- Translate business requirements into well-architected Salesforce solutions, including Agentforce and autonomous AI capabilities.
- Design and integrate scalable predictive and generative AI solutions within Salesforce environments while optimizing performance, resource consumption, and governor limits.
- Lead technical design sessions and document architectures aligned with client business objectives and desired future states.
- Provide technical oversight and governance for Salesforce projects, including custom development, integrations, and data migration.
- Define and enforce coding standards, lead code reviews, and use AI coding assistants to improve code quality and performance.
- Manage technical delivery and support debugging, system-log analysis, and performance bottleneck isolation.
- Develop evaluation frameworks to measure AI performance and business value for customer use cases.
- Participate in pre-sales discovery, technical deep dives, and proof-of-concept development when needed.
- Liaise with Salesforce product teams to support client implementations.
- Maintain target billable utilization and travel to client sites approximately 50–75%.
Requirements
- A degree or equivalent proven experience is required.
- 9–14 years of CRM experience, including a minimum of 6 years on the Salesforce platform.
- Expert understanding of the Salesforce product suite, including Sales, Service, Community, and Marketing Clouds, and Agentforce architecture.
- Experience designing scalable, performance-driven systems and understanding architecture, design patterns, large data volume limitations, data sharing, and visibility.
- Familiarity with SAML, SSO, OAuth, TLS, and SSL security and authentication patterns.
- Experience integrating Salesforce with business systems using ETL, CPQ, marketing automation, reporting, and REST APIs.
- Strong knowledge of environment management, release management, code versioning, and deployment methodologies.
- Practical fluency with AI coding assistants and modern development ecosystems such as GitHub Copilot, Cursor, and Claude.
- Expert experience defining system architecture landscapes, identifying gaps, and delivering solutions aligned with business outcomes.
- Strong background designing and developing large web-based systems or experience across the complete software product lifecycle.
- Active Salesforce certifications or the ability to obtain relevant certifications upon hire.
- Ability to use AI tools and platforms to evaluate architecture, model data distribution, analyze data-skew risks, parse API documentation, and accelerate delivery.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- The role includes an estimated 50–75% travel to client sites.
- Salesforce provides reasonable accommodations during the application and recruiting process.
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About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com