Senior Solutions Consultant
Gen Digital2 days ago
Base Salary
$145k - $168k/yr
Responsibilities
- Lead technical solutioning, discovery, solution design, and demonstrations for complex partner engagements.
- Develop architectural approaches and solution narratives for new verticals and emerging use cases.
- Coordinate with Sales, Partner Success, Product, Engineering, and partners to align on solution direction, commitments, risks, and tradeoffs.
- Improve scoping practices, engagement models, templates, playbooks, and other reusable Solutions Engineering materials.
- Travel with Sales and Partner Solutions to important prospect and partner meetings.
- Document implementation guidance and best practices and share technical and consultative practices with peers.
- Capture partner feedback for Product roadmap discussions and identify expansion opportunities and delivery risks.
- Represent the Engine’s technical capabilities with partner and internal stakeholders and participate in industry events as appropriate.
Requirements
- At least 5 years of experience in sales engineering, solutions architecture, solutions engineering, technical account management, or a similar role.
- Track record leading complex partner or customer engagements with evolving or undefined requirements.
- Experience shaping solutions for new verticals or emerging use cases and applying established integration patterns.
- Experience mentoring peers or improving the practices of technical or pre-sales professionals.
- Ability to travel regularly for in-person partner visits.
- Ability to explain technical concepts to technical and executive audiences in ambiguous or unscoped situations.
- Experience contributing to scoping frameworks, playbooks, or engagement models.
- Strong communication, interpersonal, problem-solving, judgment, collaboration, and stakeholder-management skills.
- Experience in FinTech or enterprise technology is preferred.
Benefits
- Flexible working options, time off, competitive pay, benefits, and well-being programs.
- Regular travel is required for important in-person partner engagements.
- The hiring process includes a recruiter phone screen, hiring manager interview, cross-functional interviews, and a technical interview.
Categories
Solutions Engineering
About Gen Digital
Gen Digital is a public consumer cyber safety company that sells subscription software and services for cybersecurity, online privacy, and identity protection under brands including Norton, Avast, LifeLock, Avira, AVG, CCleaner, and ReputationDefender. Formed in 2022 by the merger of NortonLifeLock and Avast, it is headquartered in Tempe, Arizona, and serves more than 150 countries with a user base approaching 500 million. Revenue comes primarily from direct-to-consumer subscriptions and partnerships.