
Director, Sales Engineering
InvoiceCloud2 months ago
USA (city not specified)Staff+
Base Salary
$200k - $225k/yr
Responsibilities
- Lead technical discovery for strategic and complex sales opportunities.
- Guide solution demonstrations, presentations, workshops, proof-of-concepts, and technical proposals.
- Partner with Account Executives and Sales leadership to advance complex opportunities and address technical objections.
- Develop executive-level business and technical recommendations aligned with customer requirements and InvoiceCloud capabilities.
- Establish reusable solution assets, demo environments, technical documentation, response libraries, and best practices.
- Partner with Product, Engineering, Customer Success, and Sales to improve technical evaluations and customer engagement.
- Lead technical support for opportunities from qualification through contract execution.
- Respond to RFPs, RFIs, security questionnaires, architecture reviews, and technical due-diligence requests.
- Lead, coach, and develop Sales Engineers.
- Drive adoption of AI-enabled productivity and Sales Engineering tools with appropriate validation and governance.
Requirements
- Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- Minimum eight years of experience in Sales Engineering, Solutions Engineering, Solution Consulting, Technical Pre-Sales, or related customer-facing technical roles.
- Demonstrated success supporting enterprise SaaS, fintech, payments, or technology sales organizations.
- Experience with technical discovery, solution demonstrations, proof-of-concepts, and customer workshops.
- Strong understanding of SaaS architecture, APIs, integrations, cloud technologies, and enterprise software ecosystems.
- Experience responding to RFPs, security reviews, technical due-diligence requests, and procurement activities.
- Strong presentation, communication, and consultative selling skills.
- Proven ability to influence executive stakeholders and technical decision-makers.
- Experience collaborating across Sales, Product, Engineering, Customer Success, and Operations teams.
- Ability to manage multiple priorities and complex opportunities simultaneously.
Benefits
- Medical, dental, vision, life, and disability insurance.
- 401(k) plan with company match.
- Flexible Time Off, wellbeing days, paid holidays, and summer Fridays.
- Mental health resources.
- Paid parental leave and Backup Care.
- Tuition reimbursement.
- Employees may be eligible for an annual bonus or commission, and some roles may be eligible for overtime pay.
- Base compensation range is $200,000–$225,000 USD.
Categories
Solutions Engineering
About InvoiceCloud
InvoiceCloud provides a SaaS platform for electronic bill presentment and payment, digital customer engagement, and outbound disbursements for billers in utilities, government, and insurance. The company serves over 3,250 clients and supports online payments and AutoPay enrollment to increase paperless adoption. Founded in 2009 and headquartered in Boston, it operates as a General Atlantic portfolio company.