New Balance Athletics, Inc.

Principal Software Engineer - AI

New Balance Athletics, Inc.
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3 months ago
Boston, MA, USAStaff+

Base Salary

$120k - $180k/yr

Responsibilities

  • Architect autonomous and semi-autonomous agent systems for multi-step business processes across enterprise systems.
  • Partner with Finance, Supply Chain, Product, leadership, data teams, platform teams, and engineers to identify and deliver scalable AI solutions.
  • Select and implement AI models, tools, frameworks, and SDKs across open-source and Microsoft AI ecosystems.
  • Design human-in-the-loop systems and technical guardrails for reliable and safe agent operation.
  • Oversee AI deployments from proof of concept through production integration with internal APIs and databases.
  • Mentor engineers on LLM orchestration, RAG, and agentic reasoning best practices.

Requirements

  • 10+ years of software development experience, including at least four years focused on AI, machine learning, and large language models.
  • Hands-on experience building with LangChain, LangGraph, or Semantic Kernel.
  • Experience with Azure OpenAI Service, Azure AI Search, Microsoft Copilot Studio, and related Microsoft AI technologies.
  • Expert-level Python skills for scalable, highly concurrent, maintainable enterprise backends.
  • Comfort with frontend development using React or a similar technology.
  • Experience designing RESTful APIs and integrating AI agents with ERPs, CRMs, and SQL/NoSQL databases.
  • Ability to select among RAG, fine-tuning, and prompt engineering based on the business problem.
  • Ability to communicate complex AI logic and agentic workflows to non-technical stakeholders.
  • Degree in Computer Science, Data Science, or a closely related field.
  • Preferred: experience with vector stores, persistent agent memory and state management, LLMOps monitoring pipelines, Chainlit or Streamlit, prompt-injection mitigation, and secure GenAI data handling.

Benefits

  • Medical, dental, vision, life insurance, and 401(k) options.
  • Online learning and development courses, tuition reimbursement, $100 monthly student loan support, mentorship programs, and a $1,000 yearly lifestyle reimbursement.
  • Four weeks of vacation, 12 holidays, and generous parental leave.
  • Hybrid North American work model with in-office work Tuesday, Wednesday, and Thursday, plus four weeks of Work from Anywhere per calendar year.
  • Position is based at 80 Guest Street in Brighton, Massachusetts, with occasional travel to Lawrence, Massachusetts.
New Balance Athletics, Inc.

About New Balance Athletics, Inc.

10,000+ employees
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