1 day ago
Remote, Argentina +5 moreMid Level
Responsibilities
- Provide SL2 support and resolve production, technical, and data issues.
- Troubleshoot transaction, gateway, device, and integration problems reported by merchants and clients.
- Ensure product stability and verify the smooth operation of transaction processes.
- Monitor batch jobs, ETL jobs, application health, and gateway communication through HealthCheck Application.
- Assist with client and service integrations and support onboarding and offboarding in collaboration with the SL1 team.
- Debug issues, identify root causes, optimize performance, and resolve coding problems.
Requirements
- Proficiency in React.js and hands-on experience with .NET, C#, ASP.NET MVC, and Microsoft Visual Studio.
- Knowledge of REST/SOAP APIs, system integration, message queues, Entity Framework ORM, SQL Server, stored procedures, ETL jobs, and Git.
- Experience debugging, identifying root causes, and efficiently solving coding problems.
- Strong task breakdown, adaptability, commitment to quality, teamwork, proactivity, and accountability.
- Upper-Intermediate+ English level.
- Experience in technical support within the fintech and payment-processing domain is desirable.
Benefits
- Remote contractor position for candidates in Latin America.
- Work with a fintech company on billing, payment processing, and a high-traffic transaction system.
- Join a global team working across diverse integrations and gain experience resolving critical production issues.
Categories
About Dev.Pro
Dev.Pro is a privately held software engineering services firm that builds and supports custom applications for technology-driven companies and enterprises. Founded in 2011 and headquartered in Charlotte, North Carolina, it operates as a remote-first organization delivering web, mobile, and cloud solutions, plus DevOps and UI/UX. Engagements range from dedicated teams to project-based work across stacks such as JavaScript, .NET, Java, and C++.