1 day ago
Hyderābād, IndiaMid Level
Responsibilities
- Investigate complex reliability, performance, and data-quality issues across platform services, APIs, and customer workflows.
- Design, build, and maintain AI-driven automation, services, scripts, and internal web tools.
- Write production-quality code, implement fixes, improve monitoring and alerting, and contribute to shared libraries and tooling.
- Perform root-cause analysis and complete post-incident action items in partnership with engineering teams.
- Create and maintain unit, integration, and end-to-end automated tests and participate in release-readiness activities.
- Communicate investigation status and actionable guidance during live-site events.
- Analyze escalation trends, propose engineering solutions, and influence product roadmaps.
- Create knowledge-base content, build self-service troubleshooting experiences, and mentor others on debugging tools and techniques.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or a related field.
- At least 3 years of technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls.
- Strong coding skills in at least one of C#, Java, Python, or TypeScript/JavaScript, with the ability to write maintainable and testable code.
- Experience building automation or services that integrate with APIs, databases, and distributed systems.
- Hands-on debugging experience using logs, metrics, and traces in live-site or production environments.
- Daily experience using AI-based coding tools such as GitHub Copilot, ChatGPT, or similar tools while validating correctness, security, and performance.
- Ability to meet Microsoft, customer, and government security screening requirements, including the Microsoft Cloud background check.
Benefits
- Microsoft is an equal opportunity employer committed to an inclusive work environment.
- The role is based in Hyderabad and is subject to Microsoft’s expectation that employees near a designated non-U.S. office work from the office at least four days per week, beginning January 26, 2026, subject to local law and jurisdiction.
- The position is open for a minimum of five days, with applications accepted on an ongoing basis until filled.
Tech Stack
Categories
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.