about 1 month ago
Base Salary
$225k - $250k/yr
Responsibilities
- Embed with operators to understand processes, pain points, and success metrics and translate them into technical requirements.
- Architect and build internal tools, automations, and workflows that improve operational throughput, accuracy, and visibility.
- Lead projects through discovery, scoping, technical design, implementation, rollout, and iteration.
- Balance delivery speed and quality through thoughtful tradeoffs, maintainability, and operational reliability.
- Collaborate with operators, engineers, and product partners to drive adoption and measurable impact.
- Mentor other engineers and help establish strong engineering practices for internal tools.
Requirements
- 5+ years of software engineering experience with end-to-end ownership from requirements through production support.
- Strong communication, stakeholder management, empathy, and EQ when partnering with non-engineering teams.
- Experience building internal tools, workflow systems, or operational automation, or experience in analogous customer-embedded roles such as FDE or solutions engineering.
- Strong engineering judgment, including scalable system design, appropriate abstraction, and avoidance of over-building.
- Track record of delivering iterative, high-leverage improvements in ambiguous environments.
- Experience with workflow or backlog systems, intake processes, operational analytics, instrumentation, dashboards, or QA is a plus.
- Experience building case management, review and approval flows, or data quality tooling is a plus.
- Comfort working in a player-coach environment involving hands-on development, coordination, and mentorship is a plus.
Benefits
- Equity in a fast-growing company, 401(k) match, competitive compensation, and financial coaching.
- Paid parental leave, fertility benefits, and parental coaching.
- Medical, dental, and vision coverage, mental health support, and a wellness stipend.
- Learning stipend and ongoing professional development.
- Remote and office support including internet, commuting benefits, and free lunch and gym access at the San Francisco office.
- Flexible PTO, 15 holidays, and 2 flex days.
- Team outings and referral bonuses.
- Full-time US employee benefits.