Handshake

Senior Software Engineer, Operator Tooling

Handshake
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3 months ago

Base Salary

$225k - $250k/yr

Responsibilities

  • Embed with operators to understand processes, pain points, and success metrics.
  • Translate operational needs into clear technical requirements and deliverables.
  • Architect and build internal tools, automations, and workflows that improve throughput, accuracy, and visibility.
  • Lead projects end-to-end through discovery, scoping, technical design, implementation, rollout, and iteration.
  • Balance delivery speed and quality while ensuring maintainability and operational reliability.
  • Collaborate with operators, engineering, and product partners to drive adoption and measurable impact.
  • Mentor other engineers and help establish strong engineering practices for an internal-tools environment.

Requirements

  • 5+ years of software engineering experience with comfort owning systems from requirements through production support.
  • Strong communication, stakeholder management, empathy, and EQ when partnering with non-engineering teams.
  • Experience building internal tools, workflow systems, or operational automation, or experience in analogous customer-embedded roles such as forward-deployed or solutions engineering.
  • Strong engineering judgment, including scalable system design, appropriate abstraction choices, and maintainability.
  • A track record of delivering iterative, high-leverage improvements in ambiguous environments.
  • Experience with workflow or backlog systems, intake processes, operational analytics, instrumentation, dashboards, or QA is valued.
  • Comfort in a player-coach environment involving hands-on building, coordination, and mentorship is valued.
  • Experience building case management, review and approval flows, data quality tooling, or other knowledge-work operations tooling is valued.

Benefits

  • Equity in a fast-growing company
  • 401(k) match, competitive compensation, and financial coaching
  • Paid parental leave, fertility benefits, and parental coaching
  • Medical, dental, vision, mental health support, and wellness stipend
  • Learning stipend and ongoing development
  • Remote and office support including internet, commuting, and free lunch/gym at the San Francisco office
  • Flexible PTO, 15 holidays, and 2 flex days
  • Team outings and referral bonuses
  • Full-time US employee benefits
Handshake

About Handshake

10,000+ employees

Handshake builds a career network and recruiting platform that connects college students and recent grads with employers, sold as SaaS to universities and subscriptions/solutions to employers. Founded in 2014 and headquartered in San Francisco, it serves 1,600+ educational institutions and over 1 million employers. The company also operates Handshake AI, which partners with frontier AI labs on human data collection and evaluations for model training and post-training workflows.

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